Committing to any new technology often comes with unknowns and uncertainties – and Microsoft Teams telephony is no different. However, helpfully you can run a Proof of Concepts (PoC) before fully investing in Teams Telephony. PoCs are a great way to trial Microsoft Teams cloud telephony and sort out any bugs ahead of a full rollout.
Sharing their expertise on Proof of Concepts was LoopUp’s Strategic Operation Director, Elin Morgan, Solutions Architect, Zach Bennett and our host and Director of Consulting, Leigh Henderson. In this episode they delved into PoCs, covering:
- What a Teams PoC looks like and the benefits of running one
- How to plan an effective PoC with the right pilot users
- What a PoC should test and validate
- What to do after your PoC and how to move to production