Enterprise Conferencing: User Behavior & Impact Report

Remote meetings have become a crucial, day-to-day aspect of doing business worldwide. However, the majority of conference calls are fraught with distractions and technology challenges that cost businesses over £26 billion ($34 billion) a year.

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In 2016, business users spent 163 billion minutes on conferences calls in the U.S. and U.K. alone. Yet, much of this time (15 minutes of every call, in fact) is wasted on issues getting started and distractions throughout.

This report looks at the real world impact of conference calls in the enterprise, including:

  • Security holes with dial-in conference calls
  • Time wasted on getting a call started and disruptions during
  • Low adoption rates of video and web tools despite increasing interest and proliferation of both

Download the report now to learn more about how business users interact with these tools, along with challenges they encounter when hosting conference calls.

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