{"id":44042,"date":"2019-07-08T09:44:48","date_gmt":"2019-07-08T08:44:48","guid":{"rendered":"https:\/\/loopup.com\/?page_id=44042"},"modified":"2022-08-08T15:46:17","modified_gmt":"2022-08-08T14:46:17","slug":"meetingzoneupgrade","status":"publish","type":"page","link":"https:\/\/loopup.com\/us\/meetingzoneupgrade\/","title":{"rendered":"MeetingZone Upgrade"},"content":{"rendered":"<div class=\"row\">\n<div class=\"grid_8\">\n<style>.bg-2{display:none;} .bg-5{background-color: #ffffff;} h1, hr, small{display:none;} h3 {margin-top:40px; margin-bottom:0} h4{margin-bottom:20px; margin-top:30px; font-weight:bold} h4:first-of-type{margin-top:0}<\/style>\n<p><img decoding=\"async\" style=\"max-width: 500px;\" src=\"https:\/\/loopup.com\/app\/uploads\/2019\/07\/loopup-meetingzone-logo.png\" \/><\/p>\n<p>MeetingZone was recently acquired by LoopUp. Most MeetingZone accounts are being upgraded to the LoopUp platform. We are doing this to make your conference calls better, and to move to next-generation telecoms infrastructure for greater platform reliability and call quality.<\/p>\n<p><u><b>Please note that your existing MeetingZone dial-in numbers and access codes will remain unchanged and will continue to work after the upgrade to LoopUp.<\/b><\/u><\/p>\n<\/div>\n<div class=\"grid_4\"><img decoding=\"async\" class=\"img-max\" style=\"border-radius: 4px; margin-top: 20px; margin-bottom: 20px; max-width: 380px;\" src=\"https:\/\/loopup.com\/app\/uploads\/2019\/07\/loopup-video-ui-1.jpg\" \/><\/div>\n<\/div>\n<div class=\"accordion\"><a class=\"accordion-expand-all\" href=\"#\"> <span class=\"expand\" style=\"display: inline;\"> Expand All<\/span> <span class=\"collapse\" style=\"display: none;\">Collapse All<\/span> <\/a><\/p>\n<div class=\"accordion-item\">\n<div class=\"accordion-title\">Information for MeetingZone users<\/div>\n<div class=\"accordion-content\" style=\"display: none;\">\n<div class=\"row\">\n<div class=\"grid_5\"><img decoding=\"async\" class=\"img-max\" style=\"border-radius: 4px; margin-top: 20px; margin-bottom: 20px; max-width: 380px;\" src=\"https:\/\/loopup.com\/app\/uploads\/2019\/07\/loopup-video-ui-2.jpg\" \/><\/div>\n<div class=\"grid_6\">\n<h4>Access to enhanced features<\/h4>\n<p>LoopUp is a premium remote meeting platform that helps organisations to collaborate more effectively. It has a simple, intuitive interface \u2013 no training required. After the upgrade, you will have access to a range of features to improve your meetings:<\/p>\n<ul>\n<li>As an optional alternative to dialling in, you can click a join link and LoopUp calls you on a phone of your choice \u2013 so no more scrambling for dial-in numbers and codes<\/li>\n<li>Call Start Alerts let you know when your first guest joins<\/li>\n<li>Simple interface shows who\u2019s on and who\u2019s talking<\/li>\n<li>Identify and mute distracting background noise<\/li>\n<li>LoopUp for Outlook makes it easy to send meeting invites<\/li>\n<li>Mobile app allows you to manage meetings from your phone<\/li>\n<li>One-click screen sharing<\/li>\n<li>One-click video conferencing<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"grid_12\">\n<h4>Timetable for upgrading your account<\/h4>\n<p>In August \/ September 2019, MeetingZone user accounts will move to the LoopUp platform. Given the large volume of accounts, we are moving them in batches \u2013 we are going as quickly as we can! When we have confirmed the timing of your account upgrade, we\u2019ll let you know. We\u2019ll also tell you how to get the most from your new LoopUp account.<\/p>\n<p><u><b>Please note that your existing MeetingZone dial-in numbers and access codes will remain unchanged and will continue to work after the upgrade to LoopUp.<\/b><\/u><\/p>\n<h4>Setting up your LoopUp profile<\/h4>\n<p>After your user account is moved to LoopUp, you will receive an email inviting you to set up your LoopUp profile. You\u2019ll need a LoopUp profile to access enhanced features like call start alerts, visibility of who\u2019s on your call and who\u2019s speaking, screen sharing, video conferencing and call recording.<\/p>\n<p>Setting up your LoopUp profile is quick and easy \u2013 it should only take a few minutes. You\u2019ll be invited to create a password, download the Outlook Invite Tool and mobile app, save phone numbers for quicker access to your meetings, and upload a photo and profile information so that meeting attendees know more about you.<\/p>\n<p>Don\u2019t worry if you don\u2019t have time to set up your LoopUp profile immediately \u2013 you\u2019ll still be able to join your conference calls with your existing MeetingZone dial-in numbers and access codes, and you can set up your LoopUp account later.<\/p>\n<p>If you don\u2019t receive a set-up email from LoopUp, you can still set up your LoopUp profile using your existing MeetingZone access PINs.<\/p>\n<p><u><b>Please note that you will not be able to set up your LoopUp profile until your user account has been moved to LoopUp. When we have confirmed the timing of your account upgrade, we\u2019ll let you know.<\/b><\/u><\/p>\n<h4>Access to your MeetingZone customer portal and host conference control<\/h4>\n<p>After your user account has been moved to LoopUp, you will still be able to sign in to your MeetingZone customer portal to access your call recordings and call history. However, you will no longer be able to send meeting invites or join calls from your customer portal \u2013 you will need to use the LoopUp account area instead.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"accordion-item\">\n<div class=\"accordion-title\">Information for MeetingZone account administrators<\/div>\n<div class=\"accordion-content\" style=\"display: none;\">\n<h4>Process for upgrading your users<\/h4>\n<p>When we are ready to move your company account to the LoopUp platform, all account administrators will receive an email notifying them of the specific date that this will occur. All user accounts at a company will move on the same date. Users will also receive email notification.<\/p>\n<p>After the user accounts are moved to LoopUp, users will receive an email inviting them to set up their LoopUp profile. Users will not require a LoopUp profile to join their conference calls. But we would encourage users to set up their LoopUp profile in order to gain access to a range of enhanced features.<\/p>\n<p>We are only able to send set-up emails to users for whom we have a valid email address. Users that do not receive an email from LoopUp can set up their LoopUp profile using their MeetingZone access PINs. We will provide detailed information about how to do this before user accounts are moved to LoopUp.<\/p>\n<h4>LoopUp administrator area<\/h4>\n<p>After your user account has been moved to LoopUp, you will be able create, terminate and edit user accounts using the LoopUp administrator area. MeetingZone administrator accounts will automatically be provisioned as LoopUp administrator accounts when a company account is upgraded. LoopUp administrators will see an additional \u201cAdministrator\u201d tab in their LoopUp account area which gives access to user information.<\/p>\n<h4>Pricing<\/h4>\n<p>We are retaining our Pay-As-You-Go pricing, so you only pay for what you use. And we\u2019re committed to keeping our pricing competitive, so <strong><u>we are not increasing any of the rates that you currently pay.<\/u><\/strong><\/p>\n<p>We\u2019ll send you another email with detailed pricing information before we upgrade your account.<\/p>\n<h4>Terms and Conditions<\/h4>\n<p>Customer contracts will still be with MeetingZone and terms and conditions will remain the same.<\/p>\n<h4>Data and Privacy<\/h4>\n<p>We are committed to data protection regulations. Full details of the personal data which we collect and the purposes for which we collect such personal data is set out in our Privacy Policy. LoopUp is ISO 27001 Certified which means that we adhere to industry recognised standards and processes for the protection of data (including personal data). You can find our commitment to you at <a href=\"https:\/\/loopup.com\/en\/legal\/privacy-policy\/\">https:\/\/loopup.com\/en\/legal\/privacy-policy\/<\/a><\/p>\n<\/div>\n<\/div>\n<div class=\"accordion-item\">\n<div class=\"accordion-title\">FAQ<\/div>\n<div class=\"accordion-content\" style=\"display: none;\">\n<h4>FAQs<\/h4>\n<p><span style=\"color: #76b246;\">What will happen to the MeetingZone brand?<\/span><br \/>\nMeetingZone will be rebranded as LoopUp. All future email communication and support will come from LoopUp.<\/p>\n<p><span style=\"color: #76b246;\">Will users and administrators still be able to log in to the MeetingZone Web Portal to access their account information?<\/span><br \/>\nAfter the upgrade to LoopUp, users and administrators will still be able to access their MeetingZone account information from the MeetingZone Web Portal, but they will not be able to send invitations or join calls from the Web Portal.<\/p>\n<p><span style=\"color: #76b246;\">My account uses Lync integration (ACL) \u2013 will this still be available?<\/span><br \/>\nLync integration will no longer be offered after the transition to the LoopUp platform. For more information about this, please contact your account manager or <a href=\"mailto:customerservice@meetingzone.com\">customerservice@meetingzone.com<\/a><\/p>\n<\/div>\n<\/div>\n<h4><\/h4>\n<h4>Customer support<\/h4>\n<p>To find out more about the LoopUp premium remote meeting platform, visit <a href=\"https:\/\/loopup.com\/support\">https:\/\/loopup.com\/support<\/a>. If you have further questions about the upgrade process for your account, email us at <a href=\"mailto:customerservice@meetingzone.com\">customerservice@meetingzone.com<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>MeetingZone was recently acquired by LoopUp. Most MeetingZone accounts are being upgraded to the LoopUp platform. We are doing this to make your conference calls better, and to move to&#8230;<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-44042","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.2 (Yoast SEO v25.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MeetingZone Upgrade | LoopUp<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/loopup.com\/us\/meetingzoneupgrade\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MeetingZone Upgrade\" \/>\n<meta property=\"og:description\" content=\"MeetingZone was recently acquired by LoopUp. 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