{"id":115583,"date":"2023-12-20T17:00:06","date_gmt":"2023-12-20T17:00:06","guid":{"rendered":"https:\/\/loopup.com\/?p=115583"},"modified":"2026-01-19T12:51:03","modified_gmt":"2026-01-19T12:51:03","slug":"episode-6-future-proof-your-calls-ai-and-the-evolution-of-teams-with-copilot","status":"publish","type":"post","link":"https:\/\/loopup.com\/us\/resource-center\/webcasts\/episode-6-future-proof-your-calls-ai-and-the-evolution-of-teams-with-copilot\/","title":{"rendered":"Episode 6 &#8211; Future-proof Your Calls: AI and the evolution of Teams with Copilot."},"content":{"rendered":"\n<style>.wp-post-image{display:none !important;<\/style><figure class=\"wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\">\n  <div class=\"wp-block-embed__wrapper\">\n    <iframe\n      id=\"ytPlayer\"\n      style=\"aspect-ratio: 16 \/ 9;\"\n      src=\"https:\/\/www.youtube.com\/embed\/9pWBkKmStj4?enablejsapi=1\"\n      frameborder=\"0\"\n      allow=\"autoplay; encrypted-media\"\n      allowfullscreen>\n    <\/iframe>\n  <\/div>\n<\/figure>\n<script src=\"https:\/\/www.youtube.com\/iframe_api\"><\/script>\n<p>Copilot, if you watched anything from this year\u2019s Microsoft Ignite, you\u2019ll be familiar with this technology. During this webinar Zach is joined by Michael Boggia from LoopUp and they discuss the Microsoft Copilot, what that looks like in Microsoft Teams Phone and talk through some real-world scenarios.\n<\/p>\n<p>\nHow can Copilot your organisation? With Copilot being available across a number of Microsoft applications such as Word, Excel, PowerPoint, Outlook, OneNote, Teams and M365 chat this means that no matter what part of the Microsoft ecosystem you use you\u2019ll be able to benefit from Copilot. Interaction methods with Copilot can fall into these 3 categories:\n<\/p>\n<ul>\n<li>\nCatch Up \nUsing Copilot to summarise large volumes of data into more manageable and easily understandable chunks for you to use. For example, \u201cList the key questions the customer asked during that meeting.\u201d \n<\/li>\n<li>\nCreate\nCopilot can create fresh documents based on other parts of information based on what is available in Microsoft 365. For example, \u201cCan you create a pros and cons list based on this marketing campaign presentation.\u201d\n<\/li>\n<li>\nAsk\nLike other language models you can ask Copilot questions for it to answer, such as how to complete a specific formula in Excel or what did everyone agree on in a meeting. \n<\/li>\n<\/ul>\n<p>\nNot only is Copilot available in Teams Meetings and Chats, its also available in Teams Phone, this addition can make your Teams Phone experience better by offering tools such as, Real time summarisation of your call, being able to ask Copilot questions such as listing unanswered questions and action items during a call. When transferring you can give the person you are transferring too a summarisation of the call, so they are best equipped to answer the query without having to ask the same questions again. As well, this is available whether you are in a 1:1 Teams call or PSTN call brining extended functionality to the PSTN call thanks to Teams and Copilot.\n<\/p>\n<p>\nMichael talks us through the three chapters of Teams Phones from his wealth of experience with dealing with customers throughout Microsoft\u2019s UC journey. Ultimately landing on that we are now (thanks to Copilot) in a new age for Teams Phone where more and better features are becoming available to edge out competition.\n<\/p>\n<p><a href=\"https:\/\/loopup.com\/us\/company\/contact-us\/\" class=\"btn green\">Contact us<\/a><\/p>\n<p>See our <a href=\"https:\/\/loopup.com\/us\/solutions\/cloud-telephony\/coverage\/\">Operator Connect Coverage here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Copilot, if you watched anything from this year\u2019s Microsoft Ignite, you\u2019ll be familiar with this technology. During this webinar Zach is joined by Michael Boggia from LoopUp and they discuss&#8230;<\/p>\n","protected":false},"author":51,"featured_media":115585,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[6832],"tags":[],"class_list":["post-115583","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-webcasts"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.2 (Yoast SEO v25.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Episode 6 - Future-proof Your Calls: AI and the evolution of Teams with Copilot. | LoopUp<\/title>\n<meta name=\"description\" content=\"Copilot, if you watched anything from this year\u2019s Microsoft Ignite, you\u2019ll be familiar with this technology. During this webinar Zach is joined by Michael Boggia from LoopUp and they discuss the Microsoft Copilot, what that looks like in Microsoft Teams Phone and talk through some real-world scenarios.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/loopup.com\/us\/resource-center\/webcasts\/episode-6-future-proof-your-calls-ai-and-the-evolution-of-teams-with-copilot\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Episode 6 - Future-proof Your Calls: AI and the evolution of Teams with Copilot.\" \/>\n<meta property=\"og:description\" content=\"Copilot, if you watched anything from this year\u2019s Microsoft Ignite, you\u2019ll be familiar with this technology. During this webinar Zach is joined by Michael Boggia from LoopUp and they discuss the Microsoft Copilot, what that looks like in Microsoft Teams Phone and talk through some real-world scenarios.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/loopup.com\/us\/resource-center\/webcasts\/episode-6-future-proof-your-calls-ai-and-the-evolution-of-teams-with-copilot\/\" \/>\n<meta property=\"og:site_name\" content=\"LoopUp\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/LoopUp\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-20T17:00:06+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-19T12:51:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/loopup.com\/app\/uploads\/2023\/12\/loopup-webinar-series-6.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2000\" \/>\n\t<meta property=\"og:image:height\" content=\"1126\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Zach Bennett\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@LoopUp\" \/>\n<meta name=\"twitter:site\" content=\"@LoopUp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Zach Bennett\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/loopup.com\/us\/resource-center\/webcasts\/episode-6-future-proof-your-calls-ai-and-the-evolution-of-teams-with-copilot\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/loopup.com\/us\/resource-center\/webcasts\/episode-6-future-proof-your-calls-ai-and-the-evolution-of-teams-with-copilot\/\"},\"author\":{\"name\":\"Zach Bennett\",\"@id\":\"https:\/\/loopup.com\/us\/#\/schema\/person\/aa3401e5833bf490ac332c892862622c\"},\"headline\":\"Episode 6 &#8211; Future-proof Your Calls: AI and the evolution of Teams with Copilot.\",\"datePublished\":\"2023-12-20T17:00:06+00:00\",\"dateModified\":\"2026-01-19T12:51:03+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/loopup.com\/us\/resource-center\/webcasts\/episode-6-future-proof-your-calls-ai-and-the-evolution-of-teams-with-copilot\/\"},\"wordCount\":393,\"publisher\":{\"@id\":\"https:\/\/loopup.com\/us\/#organization\"},\"image\":{\"@id\":\"https:\/\/loopup.com\/us\/resource-center\/webcasts\/episode-6-future-proof-your-calls-ai-and-the-evolution-of-teams-with-copilot\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/loopup.com\/app\/uploads\/2023\/12\/loopup-webinar-series-6.jpg\",\"articleSection\":[\"Webcasts\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/loopup.com\/us\/resource-center\/webcasts\/episode-6-future-proof-your-calls-ai-and-the-evolution-of-teams-with-copilot\/\",\"url\":\"https:\/\/loopup.com\/us\/resource-center\/webcasts\/episode-6-future-proof-your-calls-ai-and-the-evolution-of-teams-with-copilot\/\",\"name\":\"Episode 6 - Future-proof Your Calls: AI and the evolution of Teams with Copilot. | LoopUp\",\"isPartOf\":{\"@id\":\"https:\/\/loopup.com\/us\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/loopup.com\/us\/resource-center\/webcasts\/episode-6-future-proof-your-calls-ai-and-the-evolution-of-teams-with-copilot\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/loopup.com\/us\/resource-center\/webcasts\/episode-6-future-proof-your-calls-ai-and-the-evolution-of-teams-with-copilot\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/loopup.com\/app\/uploads\/2023\/12\/loopup-webinar-series-6.jpg\",\"datePublished\":\"2023-12-20T17:00:06+00:00\",\"dateModified\":\"2026-01-19T12:51:03+00:00\",\"description\":\"Copilot, if you watched anything from this year\u2019s Microsoft Ignite, you\u2019ll be familiar with this technology. 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