{"id":126299,"date":"2025-11-05T11:20:59","date_gmt":"2025-11-05T11:20:59","guid":{"rendered":"https:\/\/loopup.com\/?p=126299"},"modified":"2026-04-10T11:47:09","modified_gmt":"2026-04-10T10:47:09","slug":"customise-line-keys-on-teams-phones-without-touching-the-device","status":"publish","type":"post","link":"https:\/\/loopup.com\/us\/resource-center\/from-our-mvp\/customise-line-keys-on-teams-phones-without-touching-the-device\/","title":{"rendered":"Customise Line Keys on Teams Phones Without Touching the Device"},"content":{"rendered":"\n<p>You can now configure <strong>line keys<\/strong> directly from the <strong>Teams Admin Center (TAC)<\/strong>. This means admins can centrally manage how line keys behave across both <strong>Common Area Phones <\/strong>and personal<strong> certified Teams phones<\/strong>.<\/p>\n\n\n\n<p><strong>Line keys allow users to:<\/strong><\/p>\n\n\n\n<ul><li><!---->Quickly access contacts<!----><\/li><li><!---->Trigger call actions<!----><\/li><li><!---->Improve call handling efficiency<!----><\/li><\/ul>\n\n\n\n<p>The configuration experience is tailored to the device type and user role. Whether it\u2019s a shared device in a reception area or a personal desk phone, you can customise the layout to suit the user\u2019s needs.<\/p>\n\n\n\n<p>This is configured by admins in <strong>TAC<\/strong> and is found under, Teams Devices > Phones > Configuration Profiles.<\/p>\n\n\n\n<p>There are options to choose from vendor device profile templates, and this will show Teams Phone Devices and Side cars as well! You also can hide unused assigned keys, so they don\u2019t fill up your screen\/ side car.<\/p>\n\n\n\n<p><strong>Contact types you can assign are:<\/strong><\/p>\n\n\n\n<ul><li><!---->Speed Dial<!----><\/li><li><!---->Shared Line<!----><\/li><li><!---->Call Queue<!----><\/li><\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/loopup.com\/app\/uploads\/2026\/04\/customise-line-keys-mvp-post.png\"><img loading=\"lazy\" decoding=\"async\" width=\"367\" height=\"275\" src=\"https:\/\/loopup.com\/app\/uploads\/2026\/04\/customise-line-keys-mvp-post.png\" alt=\"\" class=\"wp-image-126302\" srcset=\"https:\/\/loopup.com\/app\/uploads\/2026\/04\/customise-line-keys-mvp-post.png 367w, https:\/\/loopup.com\/app\/uploads\/2026\/04\/customise-line-keys-mvp-post-300x225.png 300w\" sizes=\"auto, (max-width: 367px) 100vw, 367px\" \/><\/a><\/figure>\n\n\n\n<p>For more info on deployment and configuration, check out the official <a href=\"https:\/\/learn.microsoft.com\/en-us\/microsoftteams\/phones\/configuring-line-keys-tac\">Microsoft documentation<\/a>.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.linkedin.com\/in\/zachjbennett\/?utm_source=website&amp;utm_medium=blog&amp;utm_campaign=blog_layout&amp;utm_content=variant_a?utm_source=website&amp;utm_medium=blog&amp;utm_campaign=blog_layout&amp;utm_content=variant_b\" target=\"_blank\">Zach Bennett<\/a> is Microsoft Teams <a href=\"https:\/\/loopup.com\/us\/company\/our-mvp\/?utm_source=website&amp;utm_medium=blog&amp;utm_campaign=blog_layout&amp;utm_content=variant_b\">MVP<\/a> and Principal Architect at LoopUp.<\/p>\n\n\n\n<p>To comment <a href=\"https:\/\/www.linkedin.com\/pulse\/customise-line-keys-teams-phones-without-touching-device-zach-bennett-mmome\/\">view the article on LinkedIn<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can now configure line keys directly from the Teams Admin Center (TAC). This means admins can centrally manage how line keys behave across both Common Area Phones and personal&#8230;<\/p>\n","protected":false},"author":51,"featured_media":126180,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[7315],"tags":[3776,7340,7341],"class_list":["post-126299","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-from-our-mvp","tag-microsoft-teams","tag-mvp","tag-teams-phone"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.2 (Yoast SEO v25.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customise Line Keys on Teams Phones Without Touching the Device | LoopUp<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/loopup.com\/us\/resource-center\/from-our-mvp\/customise-line-keys-on-teams-phones-without-touching-the-device\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customise Line Keys on Teams Phones Without Touching the Device\" \/>\n<meta property=\"og:description\" content=\"You can now configure line keys directly from the Teams Admin Center (TAC). This means admins can centrally manage how line keys behave across both Common Area Phones and personal...\" \/>\n<meta property=\"og:url\" content=\"https:\/\/loopup.com\/us\/resource-center\/from-our-mvp\/customise-line-keys-on-teams-phones-without-touching-the-device\/\" \/>\n<meta property=\"og:site_name\" content=\"LoopUp\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/LoopUp\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-05T11:20:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-10T10:47:09+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/loopup.com\/app\/uploads\/2026\/04\/teams-phone-transfer-suggestions-mvp-post.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"630\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Zach Bennett\" \/>\n<meta name=\"twitter:card\" 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