{"id":36131,"date":"2017-03-31T17:54:21","date_gmt":"2017-03-31T16:54:21","guid":{"rendered":"https:\/\/loopup.com\/resource-center\/\/conferencing-costs-legacy-charges-and-other-fees\/"},"modified":"2021-08-06T16:50:09","modified_gmt":"2021-08-06T15:50:09","slug":"conferencing-costs-legacy-charges-and-other-fees","status":"publish","type":"post","link":"https:\/\/loopup.com\/us\/resource-center\/blog\/conferencing-costs-legacy-charges-and-other-fees\/","title":{"rendered":"Conferencing costs: legacy charges and other fees"},"content":{"rendered":"<p>Legacies can often been seen as\u00a0positive, right? The idea of leaving something good behind for posterity.<\/p>\n<p>However, when it comes to conferencing, legacy rates based on outdated practices can add more than just a few pennies or pence to your bill. We&#8217;ll help you\u00a0identify such\u00a0outdated rates and fees that might\u00a0still be appearing on\u00a0your bill.<\/p>\n<p><strong>Minimum call\u00a0rates<\/strong><\/p>\n<p>Some conferencing providers (though admittedly very few these days) implement a &#8216;minimum call charge&#8217;, which is applied to every call regardless of duration \u2013 even misdials. The justification for such minimum charges stemmed from the days before reservationless when each call was booked by a live operator at a certain time, with a certain number of guests and for a certain duration. These charges should be long gone, but do pop up now and again on older invoices.<\/p>\n<p><strong>Overages<\/strong><\/p>\n<p>Similarly, some conferencing providers implement overage charges which can\u00a0be applied\u00a0when you go over your monthly allowance of call time. While these fees may be relevant in some cases, the rate\u00a0itself should be reasonable in comparison to your general per-minute rate. It goes without saying that most web conferencing subscriptions should offer you unlimited service.<\/p>\n<p><strong>Legacy dial-out rates<\/strong><\/p>\n<p>Until recently, the use of dial-out (where the conference service calls out to an attendee to bring them into the meeting) was fairly rare, and often required a paying a live operator to dial out to an important guest.\u00a0The cost of employing live operators was the primary reason that\u00a0rates for\u00a0dial-out were extremely high.<\/p>\n<p>Now,\u00a0with modern dial-out technologies that can bring people into calls automatically and no live operators at the helm, such charges should have disappeared. And while there are\u00a0always exceptions, you\u00a0should be paying less for dial-out than dial-in. If not, it&#8217;s probably time to start comparing\u00a0rates.<\/p>\n<p><strong>Other miscellaneous charges<\/strong><\/p>\n<p>Finally, there is the issue of the &#8220;other&#8221; charges. These could be listed as anything from &#8220;general administration,&#8221; &#8220;service support charges,&#8221; or even\u00a0&#8220;environmental&#8221; fees. Do you really know what\u00a0these fees include? Bottom line, if you&#8217;re seeing these regularly appear on your bill, it&#8217;s time to investigate.<\/p>\n<p><span style=\"font-weight: 400;\">To learn more about how to avoid these issues and others like\u00a0<a href=\"https:\/\/loopup.com\/resource-center\/blog\/conferencing-costs-unused-licenses-inflexible-renewals\/?utm_campaign=Blog&amp;utm_source=Embed&amp;utm_medium=Blog&amp;utm_content=Strodl\" target=\"_blank\" rel=\"noopener noreferrer\">web conferencing licenses<\/a>,\u00a0<a href=\"https:\/\/loopup.com\/resource-center\/blog\/conferencing-costs-punishing-dial-in-rates-mobile-international\/?utm_campaign=Blog&amp;utm_source=Embed&amp;utm_medium=Blog&amp;utm_content=Strodl\" target=\"_blank\" rel=\"noopener noreferrer\">international dial-ins<\/a> and more, read\u00a0our white paper &#8220;<a href=\"https:\/\/loopup.com\/app\/uploads\/2017\/03\/loopup-white-paper-throwing-away-digital.pdf?utm_campaign=Legal&amp;utm_source=Embed&amp;utm_medium=Blog\" target=\"_blank\" rel=\"noopener noreferrer\">Are You Throwing Away Money on Conferencing?<\/a>&#8221;\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Follow us on <a href=\"https:\/\/twitter.com\/loopup\" target=\"_blank\" rel=\"noopener noreferrer\">Twitter<\/a> and <a href=\"https:\/\/www.linkedin.com\/company\/loopup\" target=\"_blank\" rel=\"noopener noreferrer\">LinkedIn<\/a> for more content around tips and best practices when it comes to choosing a conference call provider.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the fourth instalment of our series on the <a href=\"https:\/\/loopup.com\/app\/uploads\/2017\/03\/loopup-white-paper-throwing-away-digital.pdf?utm_campaign=Legal&amp;utm_source=Embed&amp;utm_medium=Blog\" target=\"_blank\" rel=\"noopener noreferrer\">hidden costs of conferencing<\/a>, we&#8217;ll look at the background to these outdated additions in\u00a0your bill and help you identify them.<\/p>\n","protected":false},"author":16,"featured_media":36132,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[424],"tags":[655,1059,601,615],"class_list":["post-36131","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-billing-2","tag-conference-call-provider-2","tag-conference-calls-2","tag-costs-of-conferencing-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.2 (Yoast SEO v25.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Conferencing costs: legacy charges and other fees | LoopUp<\/title>\n<meta name=\"description\" content=\"In the fourth part of our series on the hidden costs of conferencing, we&#039;ll look at the background to these additions in your bill and how to identify them.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, 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