{"id":81837,"date":"2020-10-28T14:28:15","date_gmt":"2020-10-28T14:28:15","guid":{"rendered":"https:\/\/loopup.com\/?p=81837"},"modified":"2026-03-31T17:32:07","modified_gmt":"2026-03-31T16:32:07","slug":"microsoft-teams-passes-115-million-daily-active-users","status":"publish","type":"post","link":"https:\/\/loopup.com\/us\/resource-center\/blog\/microsoft-teams-passes-115-million-daily-active-users\/","title":{"rendered":"Microsoft Teams passes 115 million daily active users"},"content":{"rendered":"\n

Microsoft Teams\u2019 strong growth at the start of the pandemic has continued to accelerate over the past six months. During Microsoft\u2019s Q1 2020 earnings call, CEO Satya Nadella shared that Microsoft Teams has passed 115 million daily active users.<\/a> That\u2019s up 53% from the 75 million daily active users reported in April. Prior to the COVID-19 pandemic and the new normal of remote working, Microsoft Teams had 13 million daily active users.<\/p>\n\n\n\n

\u201cTeams now has more than 115 million daily active users,\u201d\nNadella said. \u201cWe are seeing increased usage and intensity as people\ncommunicate, collaborate, and coauthor content across work, life, and learning.\nMicrosoft 365 users generated more than 30 billion collaboration minutes in a\nsingle day this quarter.\u201d<\/p>\n\n\n\n

At present, Teams is used mainly for internal collaboration, with few businesses using it for external communication. Cavell Group estimated that at the beginning of 2020, less than 10% of Teams users had the external telephony feature enabled. We expect this to change over the next few years as enterprises realise the business benefits of switching from traditional on-premises phone systems to cloud-based telephony solutions. As we wrote about in our recent blog<\/a>, adding cloud telephony to Teams can lead to more flexible ways of working, improved employee productivity and reduced operational costs. <\/p>\n\n\n\n

We expect Microsoft to become a major force in cloud\ntelephony. It is predicted that by 2025, more than 30% of cloud telephony users\nare expected to use Phone System or other Microsoft PBX solutions. Microsoft\u2019s\nPhone System turns Teams into a full enterprise telephony solution, allowing\nusers to make and receive external calls directly from Teams on any device from\nanywhere in the world. <\/p>\n\n\n\n

Currently, businesses can add cloud telephony to Teams by using Microsoft\u2019s own Calling Plans or through Direct Routing<\/a> which uses a third-party managed service provider to connect the Microsoft Phone System<\/a> to the PSTN network. Typically, Direct Routing is the preferred choice for larger organisations as it offers wider geographic coverage, lower rates and increased levels of support. <\/p>\n\n\n\n

LoopUp offers Direct Routing to connect Teams users to our global voice network. To find out how we can help you move your business telephony to the cloud, arrange a free consultation<\/a>. <\/p>\n\n\n\n