{"id":90674,"date":"2021-03-29T11:24:44","date_gmt":"2021-03-29T10:24:44","guid":{"rendered":"https:\/\/loopup.com\/?p=90674"},"modified":"2022-06-23T10:01:23","modified_gmt":"2022-06-23T09:01:23","slug":"the-microsoft-teams-calling-user-experience-a-step-by-step-guide-to-the-key-features","status":"publish","type":"post","link":"https:\/\/loopup.com\/us\/resource-center\/blog\/the-microsoft-teams-calling-user-experience-a-step-by-step-guide-to-the-key-features\/","title":{"rendered":"Microsoft Teams Calling: a step-by-step guide on the key features"},"content":{"rendered":"\n

Considering integrating enterprise telephony into Microsoft Teams? Then you\u2019re likely to already be aware of the benefits. But what is it like to actually use<\/strong> Teams Calling?<\/em><\/p>\n\n\n\n

In this guide, we\u2019ll cover everything you need to know, from the basics of how to make and receive calls, all the way up to advanced functions such as call sequencing.<\/em><\/p>\n\n\n\n

Adding telephony to Microsoft Teams has become an increasingly attractive option<\/a> for both SMEs and large enterprises, and many companies are modifying their telephony infrastructure to create one seamless communications solution. The business benefits of Teams telephony are hard to ignore \u2013 unified user experience, reduced complexity, lower costs, the list goes on\u2026  <\/p>\n\n\n\n

With the rise of remote working, it has become increasingly important for employees to be able to access their business phone line from wherever they are. With Teams Calling, gone are the days where you\u2019d miss important calls if you weren\u2019t glued to your desk phone.<\/p>\n\n\n\n

Teams Calling does everything that a traditional phone system can do (and more), but the key difference lies in the user experience. With Teams Calling, users are likely to be accessing their business phone line from a PC, smartphone or other internet-connected device, rather than a desk phone.<\/a> Users can make and receive calls on their business phone line from wherever they have internet access, allowing them to work more flexibly.   <\/p>\n\n\n\n

But what is it really like, in practical terms, to use Teams telephony on an individual user and on a corporate level? In this guide, we\u2019ll make the user experience clearer and more tangible, to give you and your staff a better understanding of what to expect. We\u2019ll cover:<\/p>\n\n\n\n