{"id":102814,"date":"2021-11-02T10:14:46","date_gmt":"2021-11-02T10:14:46","guid":{"rendered":"https:\/\/loopup.com\/resource-center\/blog\/microsoft-teams-backup-number-routing\/"},"modified":"2022-01-10T12:19:07","modified_gmt":"2022-01-10T12:19:07","slug":"microsoft-teams-backup-number-routing","status":"publish","type":"post","link":"https:\/\/loopup.com\/zh-hans\/resource-center\/blog\/microsoft-teams-backup-number-routing\/","title":{"rendered":"Microsoft Teams Backup Number Routing"},"content":{"rendered":"\n

With LoopUp\u2019s Teams Backup Number Routing, Microsoft Teams cloud telephony users can always make and receive phone calls, even in the rare event of a Microsoft outage<\/em><\/p>\n\n\n\n

As the October 5 outage at Facebook headquarters highlighted, technical issues are part of modern life. The social media giant was down for six hours<\/a> across its Facebook, WhatsApp and Instagram networks, affecting the 3.5 billion people\u202fwho use it globally.   <\/p>\n\n\n\n

Two days later Microsoft Teams’ Public Switched Telephone Network (PSTN) integration experienced a partial outage that affected some of its users wanting to make or receive PSTN calls via Direct Routing. The issue was resolved swiftly, and these issues are rare. But with telephony being a business crucial component, LoopUp developed a backup line of defence for its customers. <\/p>\n\n\n\n

\u2018It\u2019s the Swiss cheese model of defence,\u2019 explains Graham Cropley<\/a>, LoopUp\u2019s Global Head of Consulting. \u2018No single layer of protection is fool proof, but by layering multiple levels of protection, you mitigate the potential of risk. <\/p>\n\n\n\n

\u2018Microsoft Office 365 is a huge, multifaceted, feature-rich solution. It is a powerfully resilient platform, but modern technology is complex. Things do go wrong occasionally. With Microsoft Teams Backup Number Routing we\u2019ve designed is another layer of protection, so our customers are covered at all times.\u2019  <\/p>\n\n\n\n

Peace of mind<\/strong> <\/h2>\n\n\n\n

With Microsoft Teams Calling,\u202femployees work off one consistent telephony platform, taking\u202fand making\u202fcalls from anywhere\u202fneeding only a\u202fsuitable, internet-enabled device. Cloud telephony offers increased reliability, better sound quality and lower costs.\u202f <\/p>\n\n\n\n

\u2018Teams outages don’t happen very often, and even when they do happen, it’s never a blanket outage, but it\u2019s good to know your organisation will still be connected,\u2019 says Graham. \u2018If your organisation has Calling Plans and Teams has an outage, those users would be left without service.  <\/p>\n\n\n\n

\u2018But by using the LoopUp cloud telephony platform for Microsoft Teams Calling, your employees\u2019 calls will be directly routed to an alternate PSTN number, such as a mobile. and incoming calls will always be able to reach the user.\u2019  <\/p>\n\n\n\n

What is LoopUp\u2019s Teams Backup Number Routing and how does it work? \u2018So, what happens is that when our systems detect a failure with Teams\u2019 ability to accept incoming calls, we automatically follow a pre-determined re-route,\u2019 says Graham. \u2018Each DDI number can be configured to failover to a specified alternate number.\u2019<\/p>\n\n\n\n

If you\u2019d like to hear more about LoopUp\u2019s Backup Number Routing plan and the award-winning transition to Microsoft Teams Calling that we deliver, please contact us here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

With LoopUp\u2019s Teams Backup Number Routing, Microsoft Teams cloud telephony users can always make and receive phone calls, even in the rare event of a Microsoft outage As the October 5 outage…<\/p>\n","protected":false},"author":43,"featured_media":102797,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[424,813],"tags":[3774,3780,3782,3776],"class_list":{"0":"post-102814","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","6":"hentry","7":"category-blog","9":"tag-cloud-telephony","10":"tag-cloud-telephony-zh-hans","11":"tag-microsoft-teams-zh-hans","12":"tag-microsoft-teams"},"acf":[],"yoast_head":"\nMicrosoft Teams Backup Number Routing | LoopUp<\/title>\n<meta name=\"description\" content=\"With LoopUp\u2019s Teams Backup Number Routing, Microsoft Teams cloud telephony users can always make and receive phone calls, even in the 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