{"id":63349,"date":"2020-06-01T16:56:31","date_gmt":"2020-06-01T15:56:31","guid":{"rendered":"https:\/\/loopup.com\/resource-center\/blog\/video-conferencing-fatigue-and-how-to-avoid-it\/"},"modified":"2020-11-26T16:27:52","modified_gmt":"2020-11-26T16:27:52","slug":"video-conferencing-fatigue-and-how-to-avoid-it","status":"publish","type":"post","link":"https:\/\/loopup.com\/zh-hans\/resource-center\/blog\/video-conferencing-fatigue-and-how-to-avoid-it\/","title":{"rendered":"Video conferencing fatigue \u2013 and how to avoid it"},"content":{"rendered":"\n

Over the last few months, video conferencing has \u2018crossed the chasm\u2019 from early adopters to the mainstream majority. With many people in lockdown, it has become an essential business tool for keeping in contact with colleagues, customers and suppliers. Socially, it\u2019s being used by families and groups of friends to keep in touch. It\u2019s not uncommon to spend hours in virtual meetings for work, and then join another video conference with friends in the evening.<\/p>\n\n\n\n

Why can video meetings be such hard work?<\/strong><\/h3>\n\n\n\n

The benefits of video conferencing<\/a> are obvious and widespread, but this rapid change in behaviour is not without its drawbacks. People are reporting \u2018video conferencing fatigue\u2019 \u2013 tiredness and frustration associated with spending too much time on video conferences. Psychologists have tried to understand the cause, and have identified various issues:<\/p>\n\n\n\n

1. It\u2019s unnatural to have so much visual engagement in meetings<\/strong>
With the exception of one-to-one meetings, it\u2019s rare for people to look at each other much in business meetings. They\u2019re looking at content, taking notes, or not actively looking at anything at all. Video conferences focus a lot of attention on visual elements, which can distract people from the actual meeting content.<\/p>\n\n\n\n

2. You don\u2019t know when you\u2019re being watched<\/strong>
In an in-person meeting, you can tell when people are looking at you by following their gaze. In a video conference, you can only see that someone is looking at their screen \u2013 you can\u2019t tell if they\u2019re looking at you, or someone else, or content on the screen<\/a>, or even browsing the web. And if this makes people feel self-conscious, their attention is distracted.<\/p>\n\n\n\n

3. Seeing yourself on-screen can be distracting<\/strong>
It\u2019s hard not to look at your own face if you can see it on-screen. It\u2019s like holding a conversation while looking in the mirror \u2013 and there are good reasons why mirrors aren\u2019t typically found in meeting rooms. Each time you think about your own appearance, your attention moves away from the content of the meeting.<\/p>\n\n\n\n

4. There isn\u2019t enough visual information to be helpful<\/strong>
Webcams typically capture people\u2019s faces and little else. By contrast, you can find many more non-verbal cues in an in-person meeting when you need them. For example, body language can reveal a lot about someone\u2019s mood and whether they\u2019re engaged or not. And even the slightest delay of a few milliseconds in the video stream can make it difficult to politely interrupt, or for quieter participants to find the right time to contribute.<\/p>\n\n\n\n

These issues all have common consequences. They can reduce meeting effectiveness because there are so many things to distract participants from the content that is being discussed. And they can make meetings tiring because people are constantly shifting their attention between competing priorities, which consumes a lot of energy. Another more debatable downside is that it\u2019s more difficult for participants to multi-task in a long meeting \u2013 checking email or reading documents, for example.<\/p>\n\n\n\n

When to add video\nto your meetings<\/strong><\/h3>\n\n\n\n

At LoopUp, we believe that video has the potential to significantly improve remote meetings<\/a> \u2013 but not every<\/em> remote meeting. For example, when two people meet in-person, such as for a recruiting interview, the visual elements are important. There\u2019s typically a lot of eye contact, and you can be fairly sure that the other person is looking at you most of the time. Here, a video conference may be more effective than a phone call. Similarly, in a meeting where getting to know other people is important, such as a sales pitch, video conferencing can provide an increased level of engagement.

By contrast, in a larger meeting with people who work together regularly (which is a more common scenario), it may be better to leave the camera off. And in a situation where one person does most of the talking, like a briefing, it may make sense for only the presenter to be visible. Recent LoopUp research<\/a> indicated that 68% of regular conference callers feel that some remote meetings are better without video.<\/p>\n\n\n\n

Video the LoopUp Way<\/strong><\/h3>\n\n\n\n

For this reason, every LoopUp meeting starts as audio-first<\/a>. Participants click on a link to join the meeting and LoopUp calls their phone. If the host feels that video would make the meeting more effective, the host can click the \u2018Start Video\u2019<\/a> button and all participants are then able to turn their webcam on (if they choose). Otherwise, the meeting remains audio-only, allowing participants to focus on the conversation and any content that\u2019s being shared on the screen<\/a>, like a spreadsheet or a presentation. We don\u2019t make the video conference a default option, or encourage participants to start their camera at the beginning of each meeting.<\/p>\n\n\n\n

Since the lockdown began, we\u2019ve seen a significant increase in the percentage of LoopUp meetings that include video. This reflects changes in the needs of our users \u2013 meetings that would previously have occurred in-person are now being held remotely. However, the majority of LoopUp meetings are still audio-only, with screen sharing the most commonly used feature.<\/p>\n\n\n\n

Overcoming video conferencing fatigue<\/strong><\/h3>\n\n\n\n

So how\nshould we address the issue of video conferencing fatigue? One approach would\nbe to consider whether your next remote meeting needs to be a video conference.\nIf an audio conference would be sufficient, try changing the meeting settings\nto make it audio-only. And if you\u2019re a guest on a video conference but you\ndon\u2019t feel the need to be seen, try leaving your camera off \u2013 you might be\nsurprised to see how many people follow suit!<\/p>\n\n\n\n

About LoopUp<\/strong><\/h3>\n\n\n\n

LoopUp is used by over 5,000 organisations around the world for better, more productive remote meetings. Contact one of our specialists<\/a> to find out more about LoopUp\u2019s approach to video conferencing, or experience LoopUp for yourself with our Free Plan<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Over the last few months, video conferencing has \u2018crossed the chasm\u2019 from early adopters to the mainstream majority. With many people in lockdown, it has become an essential business tool…<\/p>\n","protected":false},"author":23,"featured_media":84476,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[813],"tags":[3560,824,1016],"class_list":["post-63349","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","tag-effective-remote-working-zh-hans","tag-remote-working-zh-hans","tag-video-conferencing-zh-hans"],"acf":[],"yoast_head":"\nVideo conferencing fatigue \u2013 and how to avoid it | LoopUp<\/title>\n<meta name=\"description\" content=\"The benefits of video conferencing are obvious and widespread, but this rapid change in behaviour is not without its drawbacks. 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