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Conference call disruptions costing businesses billions?

A place where critical business is handled regularly, conference calls help people get more done in an efficient manner, and keep travel budgets under control. Or at least that’s how they’re intended.

But, common disruptions such as late joiners, background noise and the like, have become accepted as a regular occurrence in these settings, having a negative impact on business getting accomplished.

Co-CEO, Steve Flavell, discusses this and other aspects of conference calls with CommsTrader in a recent article.

In the piece, he looks at the time wasted on a typical conference call, and the impact this has on business costs. Considering the 13 minutes wasted on the average call, this amounts to about 66 billion minutes every year, or £14 billion of wasted productivity in the UK and US alone.

Read more, here.

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