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Watch our Microsoft Teams Calling training videos

To ensure a successful Microsoft Teams telephony adoption, employees need to understand how to use it and what they can do with it. Our quick, step-by-step training videos break down basic calling options, up to more advanced features like managing delegates.

Our full library of training resources and video tutorials can be customised with your company’s branding. Contact for more information.

Make a call website

1 – Make a call in Teams

This video shows you how to make a telephone call in Teams. It covers: where to find your phone number, access the dial pad, how to use speed dial.

Transfer a Call

7 – Transfer a call

This video shows you call transfer options in Teams including, how to transfer a call in progress to another Team’s user, a voice mailbox, or a mobile number.

consult then transfer

8 – Consult then transfer

This video shows you how to use consult then transfer which allows you to talk to the person you’d like to transfer a call to, before you transfer the call.

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