Training
Mastering Microsoft Teams – Free training videos
Watch these short, step-by-step training videos to help everyone in your organisation get the most out of Microsoft Teams Calling.
Sehen Sie sich unsere Microsoft Teams Calling-Schulungsvideos an
Unsere Schulungsvideos zeigen, wie einfach der Wechsel zu Microsoft Teams Calling für Ihre Geschäftstelefonate ist. Sie können sie kostenlos herunterladen und mit Kollegen teilen!
Training
1 – Make a call in Teams
This video shows you how to make a telephone call in Teams. It covers: where to find your phone number, access the dial pad, how to use speed dial.
Training
2 – Call settings in Teams
This video provides an overview of call settings in Teams. It covers: call answering rules, call groups, and voicemail configuration.
Training
3 – In-call controls in Teams
This video provides an overview of actions you can take while on a call in Teams and where to find: hold, transfer, consultative transfer, captions.
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4 – Device settings in Teams
This video shows you have to change and select devices in Teams and how to manage audio quality.
Training
5 – Hold and resume calls in Teams
This video shows you how to place calls on hold, and how to resume calls in Teams.
Training
6 – Call park and retrieve
This video shows you how to park and retrieve calls in Teams, allowing you to place a call on hold and retrieve it using a code.
Training
7 – Transfer a call
This video shows you call transfer options in Teams including, how to transfer a call in progress to another Team’s user, a voice mailbox, or a mobile number.
Training
8 – Consult then transfer
This video shows you how to use consult then transfer which allows you to talk to the person you’d like to transfer a call to, before you transfer the call.
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9 – Manage delegates
This video shows you how to allow other users to take calls for you or for others in Teams using the manage delegates feature.
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