Blog
What is Operator Connect?
Introduction In today’s global business landscape, seamless communication is more critical than ever. If you’re a decision-maker in a multi-national…
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Why LoopUp Exists
One-to-one telephony may no longer dominate everyday communications, but it remains business critical to be reachable via a business phone number, wherever you may be.
At LoopUp, we believe next generation telephony will be integrated into dominant UC platforms, and in particular Microsoft Teams, allowing multinationals to manage telephony globally, just as they do Teams. The status quo of multiple contracts with multiple regional carriers, multiple administration tools and support processes is unnecessarily complex, inefficient, and costly.
LoopUp exists to provide multinational businesses with one global telephony provider, simplifying and centralizing telephony management and support, and delivering economies of scale.
With a 20-year heritage providing premium quality voice communications to some of the world's most demanding multinationals, we offer regulated and compliant service provision globally, and work with you on your journey, whatever your start point, towards next generation telephony.
Your Global Partner
For all your telephony worldwide, with the broadest country coverage on Microsoft's certified Operator Connect program.
ONE GLOBAL Provider
Consolidate telephony vendors to LoopUp with compliant cloud PSTN replacement in more countries than any other provider.
ONE GLOBAL Network of Voice Carriers
Use a licensed telecom service provider with a premium private voice network that partners with 18 top regional voice carriers for the best routing quality.
ONE GLOBAL Managment Portal
Centralize telephony users and DIDs as you do with Teams users. With role and location based administrator access for service provision, globally.
ONE GLOBAL Support Team
Benefit from one support process globally, with 24/7 multi-lingual support and network performance monitoring, from operations centers in the US, Europe and Asia Pacific.
Top ranked provider
Microsoft Operator Connect Program.
ONE GLOBAL Pricing Tariff
Centralize spend globally for better purchasing power. Optimize usage with GlobalPooling™ to minimize spend and wastage.
Guiding you on your journey
We understand that centralizing telephony requires flexibility. Historically, telephony has been purchased regionally, with multiple contracts, multiple regional carriers, multiple administration tools and support processes. This is the status quo and is unnecessary complex, inefficient, and costly. Consolidating all your carriers to LoopUp, improves your purchasing power and simplifies your administration so that you can manage all your telephony users in the same way centrally, globally.
Whatever your start point, LoopUp can help you move towards next generation, centralized, cloud telephony. Whether it is moving SIP trunks, using SBCs or moving to Teams telephony, LoopUp has you covered. With a range of additional added value services available too, from best practice consulting, contact center, policy-based recording or analytics, LoopUp is here for you.
"When you are looking for a partner, you want someone you can trust will do the best for you."
"We had great success with LoopUp. We were able to replace all our voice providers with a single managed service."
Microsoft Solutions Partner since 2010
We are a certified Microsoft Solutions Partner for Modern Work, and also hold three Advanced Specializations which means we meet a demanding set of performance criteria.
Calling for Microsoft Teams, Meetings and Meeting Rooms for Microsoft Teams, and Adoption and Change Management are each awarded to a limited number of partners that demonstrate deep knowledge, extensive experience, and proven success.
Microsoft Operator Connect Certified in 54 Countries
LoopUp is the top ranked Operator Connect provider for Teams Phone Calling, covering 54 countries, with more countries coming soon.
LoopUp can also provide Direct Routing (DRaaS) in many more locations, as well as Bring your own Carrier (BYoC) for countries outside of our coverage. Regardless of chosen deployment method, you benefit from our global management portal, so that all your telephony globally is managed in one central place.
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Webcasts
Episode 10 – Microsoft Teams Telephony – Dispelling the myths of Operator Connect
There are many beliefs circulating about the challenges and complexities of integrating Microsoft Teams with third-party and on-premises solutions when…
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Webcasts
Episode 9 – Microsoft Teams Calling – Top migration pitfalls to avoid
Watch our LinkedIn Live: Talking Team’s webinar which goes through how to avoid planning mishaps that can delay your Microsoft…
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Whitepapers
Whitepaper 1: Explained – Cloud Telephony with Microsoft Teams (Updated 2023)
Enterprises across the world are switching from traditional on-premises phone systems to cloud-based telephony solutions. The business benefits are hard…
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Whitepapers
Whitepaper 2: Operator Connect, Direct Routing, or Calling Plans (Updated 2023)
The use of Teams as a full telephony replacement solution is gaining traction, but organisations are not always aware of…
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Whitepapers
Whitepaper 3: Direct Routing as a Service (DRaaS)
Organizations may outsource all elements of enterprise telephony to a partner who will take care of solution design, deployment, service…
Learn moreFind out more by reading The Definitive Guide to Microsoft Teams Operator Connect
