A fully managed Direct Routing solution for Microsoft Teams Calling

Move your enterprise to Microsoft Teams Calling with LoopUp’s Direct Routing as a Service. We have unrivalled expertise in Microsoft voice solutions, and we offer fully compliant cloud PSTN replacement in more countries than any other provider

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Fully compliant PSTN replacement in 67 countries

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Domestic CLI pass through

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DDI number ranges and porting

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Integrated local SBCs / carriers where necessary

One global provider

Telecommunications is a regulated activity in nearly every country market. LoopUp offers fully compliant cloud PSTN replacement in 67 countries – more than any other provider.

And in countries where regulatory approval isn’t possible, we integrate with your local carrier to ensure a consistent, globally-managed implementation.

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Premium voice quality

Our private global IP backbone interconnects with 20 carefully-selected tier-1 regional carriers.

We score the audio quality of all our carrier partners, so that we’re always providing ‘Highest Quality Routing’ globally.

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Private voice network connected over a global IP backbone

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Interconnections with 20 tier-1 regional carriers

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Real-time carrier switchover for geo redundancy

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PESQ scoring to monitor audio quality on all routings

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Highly-accredited global team of Microsoft voice experts

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Self-service admin portal

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In-house 24/7 multi-lingual support

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DDI number management

Comprehensive managed service

From initial consultation and configuration design, to managed roll-out and ongoing support – we take care of it all.

Our Microsoft voice specialists will work with you to ensure a secure, compliant and globally-consistent implementation.

Seamless integration

Large enterprises have complex telephony requirements. Our Direct Routing-as-a-Service platform features integrated solutions for key applications like cloud-based contact centres and policy-based call recording.

We can also develop custom integrations where required.

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Policy-based call recording

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Cloud-based contact centre

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Enhanced remote meeting application

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Integrates with many 3rd party solutions

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Optimise global spend

We believe that large enterprises should be able to leverage their full scale to reduce telephony costs.

With LoopUp’s PerfectBundle pricing, organisations can pool usage across all users globally to optimise spend and minimise wastage.

Our approach

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Design and

Our Microsoft Voice Experts will configure a solution tailored to the needs of your business. We’ll make sure your corporate network is optimised for Teams Calling, take care of any 3rd party software integrations, and help you plan your end-user device requirements.

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We’ll plan and manage the deployment of Teams Calling across your business. We’ll configure your Microsoft 365 tenant, set up auto attendants and call queues, connect users to LoopUp’s global voice network, and provide training to users.

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In-house 24/7 monitoring and support

We monitor network performance and call quality from operations centres in the US, Europe and Asia Pacific. Use our self-service admin portal for user provisioning, number management, support, invoicing and analysis, or access our in-house 24/7 multi-lingual support team.

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Microsoft Solutions Partner since 2010

We are a certified Microsoft Solutions Partner for a range of communications and cloud competencies, which means we meet a demanding set of performance criteria.

We also hold the Calling for Microsoft Teams Advanced Specialization, awarded to a limited number of partners that demonstrate deep knowledge, extensive experience and proven success.

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