A selection of interesting articles, blog posts and videos we’ve spotted this week. Happy reading!
The importance of user satisfaction in UC adoption from the Unify Square blog discusses the relationship between user happiness and adoption rates of new technology – in this case, Unified Communications technology. This blog post proposes that, if you are faced with user adoption issues or lagging ROI, you should regularly measure user satisfaction through polls, to help you gain the perspective essential for a successful deployment.
Worldwide Unified Communication Market to 2020 – Industry Trends, Growth Prospects from Grand View Research, Inc takes findings from their study entitled “Global Unified Communication Market Analysis and Segment Forecasts to 2020”, which predicts that the global unified communication market will reach USD 75.81 billion by 2020 because of an increase in mobile workforce, enterprise mobility, increasing numbers of smartphones, and increased adoption of BYOD initiatives across companies both large and small.
Deploying mobile UCC in the enterprise – this video on TechTarget is a virtual seminar explaining the importance of extending Unified Communication and Collaboration to the Mobile Device, since 45% of workers consider themselves mobile workers, and nearly 50% of workers think of their mobile device(s) as their primary computing device.
Video Is Everywhere, But Is Anyone Using It? by Irwin Lazar discusses the changing dynamic of the video conferencing market – despite the apparent ubiquity of video conferencing, “there’s still a long way to go before video use becomes pervasive”.
