Voice over Internet Protocol (VoIP) has become a popular means of communication for businesses over the last few years.
It can accommodate the needs of most industries, but especially for businesses who operate remotely.
By using VoIP, companies and their teams can keep their communications, and subsequently their operations, running smoothly.
Zach Bennett MVP and Principal Architect at LoopUp explains more in this article for Comms Link
“VoIP has become essential for remote work, providing flexibility, scalability, and cost savings. However, its reliability can be affected by factors like internet bandwidth, network congestion, and home Wi-Fi stability—especially when large numbers of employees work remotely at the same time.
VoIP solutions are dependent on internet bandwidth, which can vary widely among remote workers. Network congestion, especially during peak usage times, can lead to dropped calls and poor audio quality. Additionally, the stability of home Wi-Fi networks can be inconsistent, further impacting experience. These challenges are exacerbated when large numbers of employees are working remotely simultaneously, putting additional strain on network resources.
Solutions like Microsoft Teams Telephony can be rapidly deployed across large enterprises—often within 24 hours—without setup costs, long-term contracts, or extensive user training. This approach remains critical for ensuring business continuity and reachability via a dedicated business phone number, regardless of location. These technologies will also remove the need for aging PBX’s and infrastructure being accessible for remote workers decreasing cyber security implications and IT overheads.
With Microsoft Teams leading the market for ‘enterprise unified collaboration’, many multinational companies are consolidating their communication tools under a single platform provider. This approach helps businesses streamline operations, reduce costs, and simplify IT management, ensuring a seamless reliable experience for employees working across multiple regions.”
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