Communications have changed a lot in recent times. It is expected that by 2034, over 75% of businesses will use cloud-based rather than on-premises-based telephony services. Steve Flavell, Co-CEO and Cofounder at multinational cloud telephony provider, LoopUp, discusses the limitations of geographically defined telcos and the unification gap in Unified Communications.
Telephony is old and boring right? Wrong! That might have been true five years ago but, today, post-pandemic, the telecoms industry is in the midst of another – and perhaps its final – major transformation.
At the onset of the COVID-19 outbreak, socialdistancing and work from home mandatesforced enterprises to think and work verydifferently. This shift fundamentally changedthe way multinational businesses operatetoday. Employees are now far more likely towork from home, remotely or in a hybrid set-up than solely in the office.
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