FOR LUMEN CHANNEL PARTNERS
Lumen is leaving Teams Telephony.LoopUp is not!
We are ready to help you retain - and grow - your customers in this competitive market.
With Lumen winding down its voice products, your Teams Telephony customers need a new home. And you need to protect the revenue that comes with them. LoopUp is a premium, top-ranked Operator Connect platform and service provider. It is our single product focus, globally, and we are proud of our 99.8% customer retention rate.
What Lumen's exit means for you
Lumen has confirmed it is ending sales of its voice products, including Microsoft Teams Telephony. Here is what partners are facing.
No new voice sales
Lumen will honour existing contracts and commissions, but new voice sales are closing. Your pipeline for Teams Telephony on Lumen has effectively stopped.
Customers need a new home
Your customers still depend on Teams calling every day. They will be looking for a long-term platform, and the partner who leads that conversation keeps the relationship.
Your revenue is exposed
Migrations take planning. The partners who move first protect their customers, their commissions, and their standing as the trusted advisor.
Why LoopUp is the natural next step
One global provider for Microsoft Teams Telephony. Everything you sold with Lumen, delivered and managed in one place.
- Top-ranked Operator Connect provider
Consistently among the leading Operator Connect providers for Microsoft Teams Phone.
- Full PSTN replacement
Local and toll-free DIDs, with no on-premises SBCs to buy, run or maintain.
- One global management portal
All numbers and analytics in a single portal, fully integrated with Microsoft Teams.
- 100+ countries of coverage
Industry-leading global reach, one provider instead of a patchwork of regional carriers.
- Premium global voice network
High-quality routing across 20+ leading carrier partners in LoopUp's premium network.
- Partner-first model
We help you protect your customer relationships and your recurring revenue through the transition.
From Lumen exit to LoopUp certainty
Turn a forced change into an upgrade for your customers.
Lumen wind-down
- Voice product line being retired
- No new sales, uncertain roadmap
- Customers asking "what now?"
- Commission stream at risk
With LoopUp
- Committed, Teams-focused voice provider
- A partner program to sell into
- Smooth, managed migration for customers
- Protected, recurring partner revenue
100+
Countries covered by LoopUp's global voice service
20+
Leading carrier partners in the premium network
99.8%
Customer retention rate in a competitive market
Let's connect
Speak to a member of our partner team about moving your customers off Lumen smoothly, or to ask us a question.
Multinationals already trust LoopUp
What global IT leaders say after consolidating their Teams telephony with LoopUp.
"We expected equipment savings by moving to the cloud, but the savings, efficiencies and productivity gains that have come with LoopUp consolidation have exceeded our expectations."
"Working with LoopUp to consolidate a patchwork of regional telecoms vendors into a single global implementation has been a liberating experience."
"For the first time ever, we have worldwide visibility and management of all our phone numbers, all in one LoopUp portal that’s integrated with Teams."
Don't let Lumen's exit cost you customers
Talk to LoopUp's partner team about a smooth migration path for your Teams Telephony customers, and a home for your recurring revenue.
Book a migration call
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