In this episode, Ben speaks with LoopUp’s Director of Projects & Delivery, Adrian Chatto. Over the last 15 years Adrian has planned more than 100 large-scale telephony deployments for customers.

Here he discusses with Ben some of the lessons he has learned from these projects, including specific considerations when deploying cloud telephony for Microsoft Teams.

With recent customer examples, they look at:

• Different ways to structure a large-scale transformation project
• Key success factors for deploying Microsoft Teams Calling
• Common risks and how to mitigate them