World leaders in coverage for Operator Connect Teams Phone Calling. Now certified in 66 countries.

What is Operator Connect?

Operator Connect revolutionizes the telephony landscape for global multi-national enterprises, setting it apart from Direct Routing. In contrast to legacy systems that necessitate physical hardware and regional carriers, or 3rd party hosted infrastructure, Operator Connect enables carriers to forge a secure, certified link straight to Microsoft’s Teams Phone backbone. This removes the need for organizations to manage site-based telephony systems and removes the dependency on a disparate patchwork of local carriers.

Operator Connect takes Direct Routing to the next level by introducing a certification process that subjects the operator to stringent criteria, thorough assessments, and establishes predefined escalation pathways directly with Microsoft for support issues. This ensures that the Operator Connect service is both reliable and tailored to meet the needs of even the most demanding organizations.

In layman’s terms, Operator Connect acts as a direct conduit between Microsoft Teams and an accredited carrier (also known as an operator or telco), optimizing your Teams communication channels while minimizing the need for internal hardware, multiple providers, while easing Teams Phone management.

Recent Additions to LoopUp’s Global Coverage

LoopUp have the broadest country coverage on the Operator Connect for Teams Phone calling program with 66 countries, and more are planned over the coming months.

24th July 2024 – 1 new country became available on Operator Connect

• South Korea

19th March 2024 – 1 new country became available on Operator Connect

• Thailand

31st January 2024 – 2 new countries became available on Operator Connect

• Bolivia
• Indonesia

12th December 2023 – 3 new countries became available on Operator Connect

• Cambodia
• Uzbekistan
• Vietnam

22nd November 2023 – 3 new countries became available on Operator Connect

• Kazakhstan
• Panama
• Taiwan

25th October 2023 – 1 new country became available on Operator Connect

• Puerto Rico

19th September 2023 – 1 new country became available on Operator Connect

• Nicaragua

15th August 2023 – 5 new countries became available on Operator Connect

• Angola
• El Salvador
• Guatemala
• Kenya
• Uganda

LoopUp Operator Connect for Teams Phone Calling