Training
4 – Device settings in Teams
This video shows you have to change and select devices in Teams and how to manage audio quality.
Blog
How the desire for truly unified communications is transforming the telecoms industry
For years, businesses have tried to stitch together communication tools into something that resembles a unified experience. But voice — the most fundamental element of business communication — has often...
Training
5 – Hold and resume calls in Teams
This video shows you how to place calls on hold, and how to resume calls in Teams.
Blog
Experts Share: How VoIP Is Accommodating Remote Work
Cloud telephony has become essential for businesses supporting hybrid work — but it’s often misunderstood. VoIP may be the underlying technology, but delivering business-grade voice takes far more than just...
Blog
LoopUp closes £12 million equity round
LONDON, November 4, 2024 – LoopUp, the multinational cloud telephony provider, today announced the closing of £12 million in equity funding. The £12 million funding comes from both existing shareholders...
Blog
Moving Your Global Telephony to the Cloud: The Definitive RFP Toolkit for Teams Telephony
Creating a Request for Proposal (RFP) might seem like an impossible task, so LoopUp has done the heavy lifting for you – we’ve designed the definitive RFP toolkit that includes...
Blog
Teams Phone PSTN Users hit 20 million
Another year another milestone for Microsoft to smash! In their recent Fiscal Year 2024 Q3 earnings they announced Team Phone has reached a milestone of over 20 million Teams Phone...
Blog
Mastering Teams: How users can take charge of their Microsoft Teams phone experience
During a deployment of a phone system, it’s important to think about how your support teams could most likely see an increase in tickets and support for your end users....
Webcasts
Episode 6 – Future-proof Your Calls: AI and the evolution of Teams with Copilot.
Copilot, if you watched anything from this year’s Microsoft Ignite, you’ll be familiar with this technology. During this webinar Zach is joined by Michael Boggia from LoopUp and they discuss...
Webcasts
Episode 5 – Empower Your Employees The transition to Teams Telephony made easy.
Training and support for your users is not a step to be forgotten, you’ve come so far in your migration so making sure your users have the best experience possible...
Webcasts
Episode 4 – Beyond the Basics: Understanding Teams Phone’s Hidden Powers
Once you’ve decided that Microsoft Teams Operator Connect is the way to go for your global calling solution, it’s best to familiarize yourself with the features available to your users...
Webcasts
Episode 3 – Conquering Complexity: A guide to a smooth Operator Connect implementation
Moving to Microsoft Teams Phone can come along with a lot of perceived complexities, especially when it comes to the unknowns around your disparate estate. Leigh and Zach spend this...
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