Blog
Evan Kirstel podcast: What’s up with tech?
This podcast is also available on Spotify, Apple Podcasts and YouTube directly. The shift to remote and hybrid work during the pandemic pushed platforms like Microsoft Teams to the forefront...
Tag: microsoft teams
Blog
The quest for fully integrated communications and its impact on the telecoms industry
Telecoms used to be predictable — until they weren’t. The rapid rise of remote and hybrid work has turned what was once a slow-moving industry into a hotbed of change....
Blog
How telecoms can adapt to a cloud-first world: Talk with LoopUp CEO
Steve Flavell, Co-CEO of LoopUp, recently spoke with UC Today about how telecom providers can thrive—not just survive—as enterprises double down on cloud-first communications strategies. The pandemic pushed unified communications...
Blog
How the desire for truly unified communications is transforming the telecoms industry
For years, businesses have tried to stitch together communication tools into something that resembles a unified experience. But voice — the most fundamental element of business communication — has often...
Whitepapers
Whitepaper 1: Explained – Cloud Telephony with Microsoft Teams (Updated 2023)
Enterprises across the world are switching from traditional on-premises phone systems to cloud-based telephony solutions. The business benefits are hard to ignore – more flexible ways of working, improved employee...
Whitepapers
Whitepaper 2: Operator Connect, Direct Routing, or Calling Plans (Updated 2023)
The use of Teams as a full telephony replacement solution is gaining traction, but organisations are not always aware of the options available to them for connecting Microsoft Phone System...
Blog
Teams Phone PSTN Users hit 20 million
Another year another milestone for Microsoft to smash! In their recent Fiscal Year 2024 Q3 earnings they announced Team Phone has reached a milestone of over 20 million Teams Phone...
Whitepapers
Whitepaper 4: Preparing your Corporate Network for Microsoft Teams Telephony
Microsoft Teams is highly regarded as a tool for both collaboration and communication. But in order for organisations to get the most out of Teams, their corporate network infrastructure must...
Blog
Mastering Teams: How users can take charge of their Microsoft Teams phone experience
During a deployment of a phone system, it’s important to think about how your support teams could most likely see an increase in tickets and support for your end users....
Whitepapers
Whitepaper 5: Moving to Microsoft Teams telephony – how to run a successful proof of concept
Moving to Microsoft Teams telephony is the right approach for many businesses, but, as with any move to a new system, there can be unknowns and uncertainties. How can you...
Webcasts
Episode 3 – Conquering Complexity: A guide to a smooth Operator Connect implementation
Moving to Microsoft Teams Phone can come along with a lot of perceived complexities, especially when it comes to the unknowns around your disparate estate. Leigh and Zach spend this...
Webcasts
Episode 2 – Global Calling, Local Costs: The business case for Operator Connect
Global organisations require solutions that will fit with their business, even when it comes down to their phone system. LoopUp’s Leigh and Zach dive into the business case for Microsoft...