After Microsoft announced Operator Connect at Ignite in March 2021 it has quickly been adopted by service providers across the globe looking for a way to connect their voice services...
LoopUp’s Cloud Telephony Admin Portal (CTAP) is a first-of-its-kind platform, centralising several global cloud telephony elements for organizations. Purpose-built for IT teams, new features are now live on the portal...
In setting up Microsoft Teams Calling, almost all larger organizations use Direct Routing to connect to a telecommunications service provider or carrier. A key consideration for businesses is whether to use a managed service provider…
With LoopUp’s Teams Backup Number Routing, Microsoft Teams cloud telephony users can always make and receive phone calls, even in the rare event of a Microsoft outage As the October 5 outage...
LoopUp’s Ben Lee was approached to author a comprehensive reference guide for IT professionals wanting to pass their MS-700 certification exam. What are the best practices for preparing your environment...
The exponential growth in demand from multi-national customers wanting to remove the complexity and operational inefficiency associated with managing their global telephony estates, and the ubiquity of Microsoft Teams has...
Phone System allows organisations to shift from on-premises PBX to cloud-based solutions. This guide will help you decide if Phone System is right for you.
LoopUp has received the coveted Adoption and Change Management Advanced Specialization. To earn an advanced accreditation from the tech giant, a partner must meet demanding requirements. Performance measurements include a...
Following the pandemic, everyone experienced so much change instantly – and we were fine! It gives a strong case for the wider use of ACM, but let's discuss how the pandemic is a little different…
We’re excited to announce that LoopUp has acquired SyncRTC, a hybrid collaboration software-as-a-service technology company.
Microsoft Teams as a tool, with channelised chat, collaboration and meetings capabilities is the tech success story of the pandemic. It is Microsoft’s fastest growing business app – ever. According...
It's important to get the right technology when implementing Teams Calling. Device considerations include headsets, meeting room set-up and more.
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