During a deployment of a phone system, it’s important to think about how your support teams could most likely see an increase in tickets and support for your end users....
Are you looking for a voice solution that can integrate with your collaboration platform, reduce your costs, and improve your communication efficiency? If so, you might want to consider Microsoft...
I spent some time this week looking over a tool which is provided for free for the Empowering.Cloud community, which aims to aid organisations with choosing the correct Operator Connect provider for them. The dashboard…
Background Several years ago, the Chinese government introduced measures to protect residents and businesses from an influx of nuisance, spam, and fraudulent telephone calls coming from overseas. The Criminal Investigation...
Do I need to read this? If your billing address used for your Microsoft licensing agreement is outside of the European Economic Area (EEA) or Switzerland AND you don’t have...
Introduction In today’s global business landscape, seamless communication is more critical than ever. If you’re a decision-maker in a multi-national company with thousands of employees spread across multiple countries, you’re...
In this blog I will walk you through the experiences and challenges we faced to become the leading operator on Microsoft’s Operator Connect program for Teams Calling, and how LoopUp...
After Microsoft announced Operator Connect at Ignite in March 2021 it has quickly been adopted by service providers across the globe looking for a way to connect their voice services...
LoopUp’s Cloud Telephony Admin Portal (CTAP) is a first-of-its-kind platform, centralising several global cloud telephony elements for organizations. Purpose-built for IT teams, new features are now live on the portal...
In setting up Microsoft Teams Calling, almost all larger organizations use Direct Routing to connect to a telecommunications service provider or carrier. A key consideration for businesses is whether to use a managed service provider…
With LoopUp’s Teams Backup Number Routing, Microsoft Teams cloud telephony users can always make and receive phone calls, even in the rare event of a Microsoft outage As the October 5 outage...
LoopUp’s Ben Lee was approached to author a comprehensive reference guide for IT professionals wanting to pass their MS-700 certification exam. What are the best practices for preparing your environment...
Whitepaper | Page 1 of
