Tag Your Numbers in Teams Phone with PowerShell
A small but powerful update has landed for any Teams admins managing telephony at scale. You…
Read more ›Background and education
Zach studied Computer Science at Manchester Metropolitan University. During a placement year at General Electric, he realised he preferred a working environment where he could take on diverse responsibilities rather than a conventional large-company structure.
Professional expertise
Zach has over a decade of experience in Microsoft unified-communications (UC) and voice solutions — in particular focusing on telephony and voice integration with collaboration tools. As Principal Architect at LoopUp, he leads global deployments of Microsoft Teams Phone for enterprise clients — from strategic planning and proof-of-concept to multi-site rollouts. He advises organisations on optimising Microsoft licensing, security, and modern workplace capabilities to ensure enterprises can fully leverage Teams and cloud-based telephony.
Thought leadership and community engagement
Zach participates actively in the broader technical community: he writes technical blogs, produces educational content, and delivers talks and presentations on voice deployments and modern communications. He was featured in a 2025 interview discussing the future of communication technology, articulating how cloud telephony and integrated communication platforms can transform enterprise communication.
Philosophy and approach
Zach balances technical acumen with a consultative mindset — he prioritises continuous learning, staying abreast of evolving telecom and UC trends, and helping clients navigate migrations from legacy PBX systems to cloud-native solutions. In his own words (from a public interview): “The telephone totally revolutionized the way we could communicate … What’s next?” — reflecting his forward-looking view on communication technologies.
“The telephone totally revolutionized the way we could communicate … What’s next?”
Role at LoopUp and impact
At LoopUp — a global cloud-communications provider offering managed telephony around Microsoft Teams and operating across 100+ countries — Zach ensures enterprises can modernise voice infrastructure with minimal friction.
His work supports customers in consolidating fragmented telephony systems, reducing cost and complexity, and providing a scalable, secure, and consistent global communication platform.
