I recently wrote about the why visibility is crucially important for conference call security. Without being able to see a live readout of participants, you can never be sure exactly...
A selection of interesting articles and blog posts we’ve spotted this week. Happy reading! Unified Communications: It’s Coming Around Again by Jo Disney discusses the how Unified Communications (UC) in...
I recently read an interesting article by Larry Dignan at Zdnet which discussed a slump in sales of hardware-based video conferencing systems. Larry quotes findings from analysts IDC, who found...
Conference calls are an everyday activity, with sensitive information frequently shared on them. Despite this, conference call security is typically not given much thought. And yet, in a survey of...
For most companies, online meetings are now a crucial part of the sales cycle. Although face-to-face meetings have the advantage of helping to build a relationship in person, online demos...
Alexis Madrigal recently posed the question, “Have We Reached The End Of The Line For The Conference Call?” during a broadcast for NPR, transcribed on the NPR tech blog. In...
It’s unlikely to have missed your attention that there is a major international soccer tournament taking place at the moment. And if you suspected that productivity would be down as...
Smartphones are increasingly the norm in the workplace, and while many companies have embraced BYOD, not all collaboration tools provide useful smartphone apps to aid productivity. While conferencing is an...
Last night we attended the Customer Sales and Service World Awards 2014 banquet as a finalist for Customer Service Department of the Year. I am delighted to report that we...
I’m delighted to announce that the LoopUp Customer Support team has been named as a finalist in the Customer Sales and Service World Awards 2014. We are competing in the...
Conference calls and online meetings are an essential everyday business activity, albeit one that people tend to dislike. If you’re considering switching providers – or choosing a conferencing provider for...
Following on from my visit to Bangor University back in December 2013, when I was invited to discuss my experience of life as a tech lawyer, Dr Pedro Telles from...
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