Before you make the switch to Microsoft Teams Calling, it’s important to make sure your IT environment is configured to support cloud telephony. Without this, users may experience audio quality issues or calls may be dropped completely. Zach Bennett and Karl Smith are both UC Consultant’s at LoopUp, and between them, have configured IT networks with Microsoft voice solutions for hundreds of customers.
In this episode, they join our Host Ben Lee, LoopUp’s Microsoft Technology Lead, to provide an engineering perspective on how to deploy Microsoft Teams Calling successfully.
They cover: – What needs to be configured for a successful customer deployment
– How to optimise voice routes and SBCs
– Common issues encountered –and how to avoid them
– Mapping legacy PBX call workflows into Teams