Whitepapers
Whitepaper 8: The Definitive Guide to Microsoft Operator Connect for Teams Phone
We’ll unpack how unified communications functions using cloud telephony and Microsoft Teams, with specific focus on Operator Connect.
Plan your migration to Microsoft Teams Calling with our whitepaper series
The case for Microsoft Teams Calling is compelling, but the journey can be complex. Our whitepaper series takes IT leaders through key steps in the process – from evaluating whether Teams Calling is the right solution for your business, through to optimising your corporate network and planning your device strategy.
Whitepapers
Whitepaper 1: Explained – Cloud Telephony with Microsoft Teams (Updated 2023)
Enterprises across the world are switching from traditional on-premises phone systems to cloud-based telephony solutions. The business benefits are hard to ignore – more flexible ways of working, improved employee...
Whitepapers
Whitepaper 2: Operator Connect, Direct Routing, or Calling Plans (Updated 2023)
The use of Teams as a full telephony replacement solution is gaining traction, but organisations are not always aware of the options available to them for connecting Microsoft Phone System...
Whitepapers
Whitepaper 3: Direct Routing as a Service (DRaaS)
Organizations may outsource all elements of enterprise telephony to a partner who will take care of solution design, deployment, service delivery and support. Or they may manage Microsoft Teams Calling...
Whitepapers
Whitepaper 4: Preparing your Corporate Network for Microsoft Teams Telephony
Microsoft Teams is highly regarded as a tool for both collaboration and communication. But in order for organisations to get the most out of Teams, their corporate network infrastructure must...
Whitepapers
Whitepaper 5: Moving to Microsoft Teams telephony – how to run a successful proof of concept
Moving to Microsoft Teams telephony is the right approach for many businesses, but, as with any move to a new system, there can be unknowns and uncertainties. How can you...
Whitepapers
Whitepaper 6: Devices and hardware for Microsoft Teams Calling
A key part of any organisation’s successful deployment to cloud telephony is its device strategy. Employees will need the right tools to carry out their work. Handsets and desk phones...
Whitepapers
Whitepaper 7: The Microsoft Teams telephony user experience
If you’re considering incorporating enterprise telephony into Microsoft Teams, you’re doubtless already aware of the benefits it can deliver for your business. But what is Teams telephony actually like to...
Whitepapers
Whitepaper: Skype for Business Online is retiring. Here’s what you need to know
Skype for Business Online is rapidly approaching retirement, with a scheduled shutdown date of July 31 2021. Microsoft recommends that no matter which version of Skype for Business you’re using,...
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