Teams is Microsoft’s fastest growing business application ever, with over 300 million Monthly Active Users. Many businesses are looking to integrate telephony into Teams to unify their communications and manage their telephony in the same way they do Teams; simply, centrally, cost effectively.
Microsoft Teams traction 300m MAU and hybrid working provides a perfect opportunity to engage customers.
Complete your modern workplace service offering.
Upsell products into your existing customer base.
Win your customer’s telephony, remove competitive threats and improve stickiness.
Focused exclusively on global telephony, LoopUp is uniquely differentiated from other providers, with a future proofed technology stack and commercial proposition.
Next Gen cores systems, built utilizing the latest technological approaches to deliver efficiency, flexibility and optimum scaling.
Truly differentiated commercial proposition and pricing models, to give multi-national customers best value globally.
Modern, flexible billing platform to support a range of commercial offers and partner billing requirements.
Next generation telephony, globally managed with one vendor, integrated with Microsoft Teams.
Consolidate telephony vendors to LoopUp with compliant cloud PSTN replacement in more countries than any other provider.
Centralize spend globally for better purchasing power. Optimize usage with GlobalPooling™ to minimize spend and wastage.
Centralize telephony users and DIDs as you do with Teams users. With role and location based administrator access for service provision, globally.
Use a licensed telecom service provider with a premium private voice network that partners with 20+ top regional voice carriers for the best routing quality.
Benefit from one support process globally, with 24/7 multi-lingual support and network performance monitoring, from operations centers in the US, Europe and Asia Pacific.
#1 Ranked Operator Connect Provider · Advanced Specialization · Partner since 2010
See full capabilitiesA modular, scalable, process with flexibility on which steps our partners undertake.
Speak to a member of our partnerships team to discuss expanding your customer offering with LoopUp
LoopUp enables technology partners, resellers and systems integrators to offer their multinational customers a complete, globally consistent Microsoft Teams telephony solution. Partners get one set of commercials, one onboarding process and one support framework to bring to clients, replacing the complexity of managing relationships with multiple regional carriers. Partners can generate revenue across cloud telephony, Teams Phone licensing, onboarding services, professional services, managed services and third-party products.
Partnering with multiple regional telcos is not scalable. Coverage is limited, commercial structures differ by country and support processes multiply. LoopUp gives partners one global partner relationship, one contract structure to present to customers, and coverage in more than 100 countries, including 71 on Microsoft Operator Connect. That means one conversation with a client that covers their entire global estate, not a patchwork of regional deals.
Partners can earn revenue across several streams: global cloud telephony revenue share, Teams Phone and E5 license revenue, onboarding fees for tenant configuration and user enablement, professional services for call flows, E911 and Copilot configuration, managed services for first-line support or full outsourced management, and third-party product sales including SBCs, ATAs, analytics, contact centre and call recording solutions.
Partners can bring LoopUp to customers in more than 100 countries, with 71 available via Microsoft Operator Connect. In markets where Operator Connect is not available, LoopUp provides Direct Routing as a Service or Bring Your Own Carrier (BYoC), so a partner can cover a customer's entire global estate under one agreement.
Yes. LoopUp works with both referral and wholesale partnership structures. The right model depends on factors including who contracts with the end customer, how telephony regulation applies in the relevant markets, and whether the partner or LoopUp handles invoicing. LoopUp works through these considerations with each partner to find the model that fits.
LoopUp provides a proven five-stage implementation process covering discovery, number provisioning and porting. Partners can take responsibility for tenant configuration, user enablement, call flows, policies and customer-premise equipment, with LoopUp's team available for escalation. LoopUp's 24/7 multilingual support team operates with follow-the-sun handovers and can be positioned as a backstop or as the primary support layer, depending on the partner's model.
The shift to Microsoft Teams has created a significant gap: enterprises have standardised collaboration on Teams but their telephony remains with fragmented regional carriers. LoopUp closes that gap with a single global solution that replaces multiple vendors, contracts and portals with one. Partners who bring that to their clients can lock out competitors, reduce churn and increase lifetime value. The AI integration angle adds further urgency: Teams AI and Microsoft Copilot work from call data inside the Microsoft Graph, and calls that sit outside Teams are invisible to AI. Consolidating into Teams, via LoopUp, makes those calls part of the AI dataset.
Yes. LoopUp is a Microsoft Solutions Partner for Modern Work, a Microsoft-certified Operator Connect provider live in 71 countries, and holds Advanced Specialization status. LoopUp has been a Microsoft partner since 2010.
LoopUp provides partners with the commercial and technical collateral needed to present a complete global telephony proposition to multinational clients. Customers using LoopUp benefit from one global contract, one pricing schedule, one management portal (LoopUp One) and one 24/7 multilingual support team. Partners can present that consolidated value to prospects who are currently managing multiple regional telco relationships, using LoopUp's customer evidence, including outcomes such as 80% reduction in support tickets and 75% reduction in telecom spend and administrative effort at Honeywell Technologies.
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