Coverage

Read our latest blog post What is Operator Connect?

More Countries than any Other Provider

With Microsoft Teams Calling you can finally move all your employees onto a consistent global telephony platform – which means more control and security. But telecommunications is still a highly regulated industry. Few carriers or service providers offer a comprehensive global solution that matches the footprint of multinational customers.

LoopUp provides fully compliant cloud PSTN replacement in 67 countries, more countries than any other service provider. And in those markets where regulatory issues prevent us from providing PSTN replacement directly, we offer integration with on-premises SBCs and your local carrier to maintain a single consistently-managed Teams Calling implementation, globally.

Full PSTN replacement for Microsoft Teams Calling

Fully compliant licenced service

Domestic DDI ranges and porting

Local CLI pass through and ring-back

Emergency Services routing

LoopUp is certified for Teams Telephony on Microsoft's Operator Connect Programme

Learn more

Differentiated Regulatory Coverage

LoopUp has the global reach to provide the largest multinational organisations with fully compliant telecommunications services

Country	Country Availability	Inbound Calling	Outbound Calling	Domestic CLI	Emergency Services	New Numbers Available	Porting Available

Albania	Direct Routing	✔	✘	✘	✘	✔	✘
Angola	Direct Routing + Operator Connect	✔	✔	✔	✘	✔	✘
Antigua & Barbuda	Direct Routing	✔	✔	✔	✔	✔	✘
Argentina	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Australia	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Austria	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Bahamas	Direct Routing	✔	✘	✘	✘	✔	✘
Bahrain	Service available	✔	✘	✘	✘	✔	✘
Bangladesh	Direct Routing	✔	✘	✘	✘	✔	✘
Barbados	Direct Routing	✔	✘	✘	✘	✔	✘
Belgium	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Belize	Direct Routing	✔	✔	✔	✔	✔	✘
Bolivia	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✘
Brazil	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Bulgaria	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Burkina Faso	Direct Routing	✔	✔	✘	✘	✔	✘
Cambodia	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✘
Canada	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Cayman Islands	Direct Routing	✔	✘	✘	✘	✔	✘
Chile	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
China	Direct Routing	✔	✔	✔	✔	✔	✘
Colombia	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✘
Costa Rica	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✘
Cote D'Ivoire	Direct Routing	✔	✘	✘	✘	✔	✘
Croatia	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Cuba	Service available	✔	✘	✘	✘	✔	✘
Cyprus	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Czech Republic	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Denmark	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Dominica	Service available	✔	✘	✘	✘	✔	✘
Dominican Republic	Direct Routing	✔	✔	✔	✔	✔	✔
Ecuador	Direct Routing + Operator Connect	✔	✔	✔	✘	✔	✘
Egypt	Service available	✔	✘	✘	✘	✔	✘
El Salvador	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Estonia	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Ethiopia	Service available	✔	✘	✘	✘	✔	✘
Fiji	Service available	✔	✘	✘	✘	✔	✘
Finland	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
France	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
French Guiana	Not Available	✔	✘	✘	✘	✔	✘
Georgia	Direct Routing	✔	✔	✔	✔	✔	✘
Germany	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Ghana	Direct Routing	✔	✘	✘	✘	✔	✘
Greece	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Grenada	Service available	✔	✘	✘	✘	✔	✘
Guadeloupe	Not Available	✔	✘	✘	✘	✔	✘
Guam	Service available	✔	✘	✘	✘	✔	✘
Guatemala	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✘
Honduras	Direct Routing	✔	✔	✔	✘	✔	✘
Hong Kong	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Hungary	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Iceland	Service available	✔	✘	✘	✘	✔	✔
Indonesia	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✘
Ireland	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Israel	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Italy	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Jamaica	Service available	✔	✘	✘	✘	✔	✘
Japan	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Jordan	Service available	✔	✘	✘	✘	✔	✘
Kazakhstan	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✘
Kenya	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✘
Laos	Direct Routing	✔	✘	✘	✘	✔	✘
Latvia	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Liechtenstein	Service available	✔	✘	✘	✘	✔	✘
Lithuania	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Luxembourg	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Macau	Service available	✔	✘	✘	✘	✔	✘
Malaysia	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✘
Malta	Direct Routing	✔	✔	✘	✘	✔	✘
Martinique	Not Available	✔	✘	✘	✘	✔	✘
Mauritius	Service available	✔	✘	✘	✘	✔	✘
Mayotte	Service available	✔	✘	✘	✘	✔	✘
Mexico	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Moldova	Service available	✔	✘	✘	✘	✔	✘
Monaco	Service available	✔	✘	✘	✘	✔	✔
Montenegro	Direct Routing	✔	✔	✔	✘	✔	✘
Montserrat	Service available	✔	✘	✘	✘	✔	✘
Morocco	Service available	✔	✘	✘	✘	✔	✘
Mozambique	Direct Routing	✔	✔	✘	✘	✘	✘
Myanmar	Service available	✔	✘	✘	✘	✔	✘
Nepal	Service available	✔	✘	✘	✘	✔	✘
Netherlands	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
New Zealand	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Nicaragua	Direct Routing + Operator Connect	✔	✔	✔	✘	✔	✘
Nigeria	Direct Routing	✔	✔	✔	✘	✔	✘
North Macedonia	Service available	✔	✘	✘	✘	✔	✘
Northern Marianas	Service available	✔	✘	✘	✘	✔	✘
Norway	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Oman	Service available	✔	✘	✘	✘	✔	✘
Pakistan	Service available	✔	✘	✘	✘	✔	✘
Panama	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Papua New Guinea	Service available	✔	✘	✘	✘	✔	✘
Paraguay	Direct Routing	✔	✔	✔	✔	✔	✘
Peru	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Philippines	Direct Routing + Operator Connect	✔	✔	✘	✔	✔	✘
Poland	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Portugal	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Puerto Rico	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Qatar	Service available	✔	✘	✘	✘	✔	✘
Reunion	Service available	✔	✘	✘	✘	✔	✘
Romania	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
San Marino	Service available	✔	✘	✘	✘	✔	✘
Saudi Arabia	Service available	✔	✘	✘	✘	✔	✘
Serbia	Direct Routing	✔	✘	✘	✘	✔	✔
Singapore	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Slovakia	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Slovenia	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
South Africa	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
South Korea	Direct Routing + Operator Connect	✔	✔	✔	✘	✔	✔
Spain	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Sri Lanka	Service available	✔	✘	✘	✘	✔	✘
St. Kitts & Nevis	Service available	✔	✘	✘	✘	✔	✘
St. Lucia	Direct Routing	✔	✘	✘	✘	✔	✘
St. Pierre & Miquelon	Service available	✔	✘	✘	✘	✔	✘
St. Vincent / Grenadines	Direct Routing	✔	✘	✘	✘	✔	✘
Sweden	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Switzerland	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Taiwan	Direct Routing + Operator Connect	✔	✔	✔	✘	✔	✘
Tanzania	Service available	✔	✘	✘	✘	✔	✘
Thailand	Direct Routing + Operator Connect	✔	✔	✔	✘	✔	✘
Trinidad & Tobago	Direct Routing	✔	✘	✘	✘	✔	✘
Turkey	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Turks & Caicos	Direct Routing	✔	✘	✘	✘	✔	✘
UAE	Service available	✔	✔	✘	✘	✔	✘
Uganda	Direct Routing + Operator Connect	✔	✔	✔	✘	✔	✘
Ukraine	Service available	✔	✘	✘	✘	✔	✘
United Kingdom	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
United States	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✔
Uruguay	Service available	✔	✘	✘	✘	✔	✘
Uzbekistan	Direct Routing + Operator Connect	✔	✔	✔	✔	✔	✘
Venezuela	Service available	✔	✘	✘	✘	✔	✘
Vietnam	Direct Routing + Operator Connect	✔	✔	✔	✘	✔	✘
Virgin Islands (US)	Service available	✔	✘	✘	✘	✔	✔

*Countries not listed are via SBC

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Whitepapers

Whitepaper 2: Operator Connect, Direct Routing, or Calling Plans (Updated 2023)

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Let’s connect

Speak to a member of our pre-sales team to discuss how LoopUp can support your cloud communications journey, or to ask us a question.

One Provider for all Your Global Cloud Communications Needs

With fully compliant PSTN replacement in 67 countries (including China and India) and flexible solutions elsewhere, we offer cloud-based Microsoft Teams Calling in more places than any other provider

Read our latest blog post What is Operator Connect?

More Countries than any Other Provider

Full PSTN replacement for Microsoft Teams Calling

Fully compliant licenced service

Domestic DDI ranges and porting

Local CLI pass through and ring-back

Emergency Services routing

LoopUp is certified for Teams Telephony on Microsoft's Operator Connect Programme

Differentiated Regulatory Coverage

Read more

How to get your employees started with Microsoft Teams Telephony

Schedule LoopUp meetings from Microsoft Teams with our new app

Whitepaper 2: Operator Connect, Direct Routing, or Calling Plans (Updated 2023)

Let’s connect