Blog
Teams Phone PSTN Users hit 20 million
Another year another milestone for Microsoft to smash! In their recent Fiscal Year 2024 Q3 earnings they announced Team Phone has reached a milestone of over 20 million Teams Phone...
Zach Bennett
All posts by Zach Bennett
Blog
Mastering Teams: How users can take charge of their Microsoft Teams phone experience
During a deployment of a phone system, it’s important to think about how your support teams could most likely see an increase in tickets and support for your end users....
Webcasts
Episode 6 – Future-proof Your Calls: AI and the evolution of Teams with Copilot.
Copilot, if you watched anything from this year’s Microsoft Ignite, you’ll be familiar with this technology. During this webinar Zach is joined by Michael Boggia from LoopUp and they discuss...
Webcasts
Episode 5 – Empower Your Employees The transition to Teams Telephony made easy.
Training and support for your users is not a step to be forgotten, you’ve come so far in your migration so making sure your users have the best experience possible...
Webcasts
Episode 4 – Beyond the Basics: Understanding Teams Phone’s Hidden Powers
Once you’ve decided that Microsoft Teams Operator Connect is the way to go for your global calling solution, it’s best to familiarize yourself with the features available to your users...
Webcasts
Episode 3 – Conquering Complexity: A guide to a smooth Operator Connect implementation
Moving to Microsoft Teams Phone can come along with a lot of perceived complexities, especially when it comes to the unknowns around your disparate estate. Leigh and Zach spend this...
Webcasts
Episode 1 – Step into the future: Why Teams Phone is a game changer?
This episode kicks off the start of a 6-part series which will take its viewers on a journey of discovery when it comes to Microsoft Teams telephony options with a...
Blog
Finding the Perfect Fit: Reviewing Empowering.Cloud’s Operator Connect comparison tool
I spent some time this week looking over a tool which is provided for free for the Empowering.Cloud community, which aims to aid organisations with choosing the correct Operator Connect provider for them. The dashboard…
Blog
Microsoft Teams Telephony – Dispelling the myths of Operator Connect
After Microsoft announced Operator Connect at Ignite in March 2021 it has quickly been adopted by service providers across the globe looking for a way to connect their voice services...
Blog
Preparing your corporate network for Microsoft Teams telephony
Optimising your corporate network pre- and post-deployment is vital in order for Teams telephony to perform effectively, as our simple guide explains… With 115 million daily active users and counting,...
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