Blog
Five Factors to Consider When Choosing a SIP Trunk Provider
As businesses continue to modernize their infrastructures, cloud telephony solutions are quickly gaining popularity.
Blog
Cloud vs. On-Premises Contact Center Solutions – Which is Best for Your Business?
As consumer expectations continue to grow, contact center solutions are becoming more critical than ever. At the same time, the number of touchpoints customers use to interact with their favorite...
Blog
LoopUp extends Free Plan to six European countries
LoopUp has launched its new remote meetings plans for individual users in six additional countries. Individual users in France, Germany, Spain, Sweden, Ireland and the Netherlands can now sign up...
Blog
Microsoft Teams phones – what are your options?
Does moving to Teams telephony mean you have to invest in a shiny new handset? Leigh Henderson explores what telephone options are available to Teams users, and whether or not...
Blog
Moving to Microsoft Teams telephony – how to run a successful proof of concept
Our new guide explains what a proof of concept (POC) is and why you might need one – and sheds light on the other options available to help you make...
Blog
What is a Session Border Controller (SBC) & How Does it Work?
As cloud telephony adoption continues to grow, many enterprises are moving towards unified communications (UC) platforms like Microsoft Teams. Microsoft Teams has long been used for efficient communication and collaborations...
Blog
On a managed conference call, a great operator makes all the difference…especially when the unexpected happens
High-profile calls demand a particular type of person to run them Whichever managed event call service provider you choose to work with, the quality and professionalism of their operators is...
GasLog: Keeping onshore and offshore staff connected with LoopUp
How a global liquefied natural gas shipping company migrated to Microsoft Teams and implemented cloud telephony across the business with LoopUp GasLog is the leading global provider of liquefied natural...
McLaren: Building better customer communication with LoopUp
How a leading construction company improved communication with customers by migrating to Microsoft Teams and implementing cloud telephony with LoopUp With over 700 employees across five offices, having the right...
Blog
Preparing your corporate network for Microsoft Teams telephony
Optimising your corporate network pre- and post-deployment is vital in order for Teams telephony to perform effectively, as our simple guide explains… With 115 million daily active users and counting,...
Blog
Considering moving your enterprise telephony into the cloud? Here’s how you should treat vendor SLAs
Vendors may offer impressive uptime SLAs – but how do they translate into real-world performance? Jason Sloan considers the factors that organizations should really focus on to optimize performance.
Blog
Direct Routing vs Calling Plans: Which Is Best for Microsoft Teams?
As companies look to revamp their digital technologies to support globally distributed workforces, they’re increasingly choosing unified communications platforms like Microsoft Teams. Many organizations are even choosing Microsoft Teams for...
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