Following the pandemic, everyone experienced so much change instantly – and we were fine! It gives a strong case for the wider use of ACM, but let's discuss how the pandemic is a little different…
This video shows you how to place calls on hold, and how to resume calls in Teams.
This video shows you how to park and retrieve calls in Teams, allowing you to place a call on hold and retrieve it using a code.
We’re excited to announce that LoopUp has acquired SyncRTC, a hybrid collaboration software-as-a-service technology company.
Microsoft Teams as a tool, with channelised chat, collaboration and meetings capabilities is the tech success story of the pandemic. It is Microsoft’s fastest growing business app – ever. According...
It's important to get the right technology when implementing Teams Calling. Device considerations include headsets, meeting room set-up and more.
This video shows you call transfer options in Teams including, how to transfer a call in progress to another Team’s user, a voice mailbox, or a mobile number.
This video shows you how to use consult then transfer which allows you to talk to the person you’d like to transfer a call to, before you transfer the call.
This video shows you how to allow other users to take calls for you or for others in Teams using the manage delegates feature.
In our second episode, our Host Ben Lee LoopUp’s Microsoft Technology Lead, spoke with Jason Sloan, LoopUp’s Senior Director about the options for businesses as they weigh options for delivering telephony in Teams, via Direct…
Many law firms now use Microsoft Teams for improved collaboration. And an increasing number are adding Microsoft Teams Calling, allowing users to make and receive phone calls from their PC,...
LoopUp’s senior vice president for telecommunications strategy takes us behind the scenes into the more complex side of cloud telephony. Cloud telephony capabilities such as Microsoft Teams Calling can make...
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