Whitepapers
Whitepaper 8: The Definitive Guide to Microsoft Operator Connect for Teams Phone
We’ll unpack how unified communications functions using cloud telephony and Microsoft Teams, with specific focus on Operator Connect.
Blog
Finding the Perfect Fit: Reviewing Empowering.Cloud’s Operator Connect comparison tool
I spent some time this week looking over a tool which is provided for free for the Empowering.Cloud community, which aims to aid organisations with choosing the correct Operator Connect provider for them. The dashboard…
Blog
The Hidden Challenges of Connecting Calls into China
Background Several years ago, the Chinese government introduced measures to protect residents and businesses from an influx of nuisance, spam, and fraudulent telephone calls coming from overseas. The Criminal Investigation...
Blog
Microsoft Teams in the Legal Spotlight: Navigating the New Licensing Landscape
Do I need to read this? If your billing address used for your Microsoft licensing agreement is outside of the European Economic Area (EEA) or Switzerland AND you don’t have...
Blog
What is Operator Connect?
Introduction In today’s global business landscape, seamless communication is more critical than ever. If you’re a decision-maker in a multi-national company with thousands of employees spread across multiple countries, you’re...
Blog
LoopUp’s journey to the top of Operator Connect for Teams Calling
In this blog I will walk you through the experiences and challenges we faced to become the leading operator on Microsoft’s Operator Connect program for Teams Calling, and how LoopUp...
Webcasts
Episode 10 – Microsoft Teams Telephony – Dispelling the myths of Operator Connect
There are many beliefs circulating about the challenges and complexities of integrating Microsoft Teams with third-party and on-premises solutions when also using Operator Connect. Our experts debunk these misconceptions and...
Blog
Microsoft Teams Telephony – Dispelling the myths of Operator Connect
After Microsoft announced Operator Connect at Ignite in March 2021 it has quickly been adopted by service providers across the globe looking for a way to connect their voice services...
Webcasts
Episode 9 – Microsoft Teams Calling – Top migration pitfalls to avoid
Watch our LinkedIn Live: Talking Team’s webinar which goes through how to avoid planning mishaps that can delay your Microsoft Teams Calling rollout. The top migration pitfalls we’ll be discussing...
Webcasts
Episode 8 – Proof of Concepts 101 – Deliver a smooth Teams Telephony rollout
Committing to any new technology often comes with unknowns and uncertainties – and Microsoft Teams telephony is no different. However, helpfully you can run a Proof of Concepts (PoC) before...
Blog
Manage global Microsoft Teams users with LoopUp’s Cloud Telephony Admin Portal
LoopUp’s Cloud Telephony Admin Portal (CTAP) is a first-of-its-kind platform, centralising several global cloud telephony elements for organizations. Purpose-built for IT teams, new features are now live on the portal...
Webcasts
Episode 7 – The latest devices and trends in Microsoft Teams Telephony
To achieve the best possible deployment of Microsoft Teams cloud telephony, organisations need to get their device strategy right. Employees need the right tools for their jobs, and selecting the...
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