Before you make the switch to Microsoft Teams Calling, it’s important to make sure your IT environment is configured to support cloud telephony. Without this, users may experience audio quality...
In setting up Microsoft Teams Calling, almost all larger organizations use Direct Routing to connect to a telecommunications service provider or carrier. A key consideration for businesses is whether to use a managed service provider…
Microsoft Teams usage is on the upswing with 250 million monthly active users and counting. As a mainstay in the post-pandemic workplace, Teams enables a flexible solution for communication and...
In this episode, Ben speaks with LoopUp’s Director of Projects & Delivery, Adrian Chatto. Over the last 15 years Adrian has planned more than 100 large-scale telephony deployments for customers....
With LoopUp’s Teams Backup Number Routing, Microsoft Teams cloud telephony users can always make and receive phone calls, even in the rare event of a Microsoft outage As the October 5 outage...
LoopUp’s Ben Lee was approached to author a comprehensive reference guide for IT professionals wanting to pass their MS-700 certification exam. What are the best practices for preparing your environment...
The exponential growth in demand from multi-national customers wanting to remove the complexity and operational inefficiency associated with managing their global telephony estates, and the ubiquity of Microsoft Teams has...
LoopUp Live: Talking Teams is a live webcast series, taking place via LinkedIn to look at how businesses can migrate their enterprise telephony to Microsoft Teams Calling and the best...
Phone System allows organisations to shift from on-premises PBX to cloud-based solutions. This guide will help you decide if Phone System is right for you.
LoopUp has received the coveted Adoption and Change Management Advanced Specialization. To earn an advanced accreditation from the tech giant, a partner must meet demanding requirements. Performance measurements include a...
Following the pandemic, everyone experienced so much change instantly – and we were fine! It gives a strong case for the wider use of ACM, but let's discuss how the pandemic is a little different…
This video shows you how to park and retrieve calls in Teams, allowing you to place a call on hold and retrieve it using a code.
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