Call transfers from Teams Phone devices are now faster and more accurate thanks to suggested contacts. During an active call, users will see a list of intelligently surfaced contacts based...
Number porting, the process of keeping existing phone numbers while moving to a new provider, often appears straightforward but is one of the most underestimated parts of a telephony transformation....
For years, global businesses have had to navigate the complexities of managing multiple regional carriers just to keep their phone systems running. In his recent Fast Mode article, Steve Flavell,...
The way enterprises communicate has changed forever. Video meetings and digital collaboration are now standard, but in many organizations telephony remains stuck in outdated and fragmented systems. In a recent...
Managing telephony across dozens of countries has never been simple. In his recent AI TechPark interview, Zach Bennett, Principal Architect at LoopUp, shares why many enterprises still struggle with fragmented...
July brought another update to Microsoft Teams Phone, and this is the ability to use Copilot during calls without enabling transcription or recording. This is a big win for organisations...
London, UK, 29, September, 2025: Leading multinational cloud telephony provider, LoopUp, and contact centre specialist, Luware, have formed a strategic partnership to integrate global telephony with Luware’s Microsoft Teams-native contact...
Microsoft Teams now allows admins to use Shifts scheduling groups as Call Queue groups. This is alongside the ability to use Teams Channels and individual Users & Groups. This means...
LoopUp Co-CEO and Co-Founder Steve Flavell has been featured in Intelligent CIO North America, highlighting why multinational enterprises are moving away from fragmented, region-by-region telecoms toward unified, cloud-based models integrated...
London, UK, 09, September 2025: LoopUp has been selected by PUMA, one of the world’s leading sports brands, to accelerate its global move to cloud telephony. The collaboration replaces legacy...
LoopUp’s Zach Bennett has been featured in NODE Magazine, shining a spotlight on one of the biggest obstacles still facing multinational enterprises. Even in an era where Teams and other...
Business Quarter recently featured LoopUp Co-CEO, Steve Flavell, in an in-depth interview about how LoopUp has evolved and adapted in a rapidly changing communications market. In the article, Steve reflects...
Learn how LoopUp enables organisations to adopt Teams Phone at global scale.
