Training
7 – Transfer a call
This video shows you call transfer options in Teams including, how to transfer a call in progress to another Team’s user, a voice mailbox, or a mobile number.
Training
8 – Consult then transfer
This video shows you how to use consult then transfer which allows you to talk to the person you’d like to transfer a call to, before you transfer the call.
Training
9 – Manage delegates
This video shows you how to allow other users to take calls for you or for others in Teams using the manage delegates feature.
Webcasts
Episode 2 – Teams Calling: Direct Routing, Operator Connect or Calling Plans?
In our second episode, our Host Ben Lee LoopUp’s Microsoft Technology Lead, spoke with Jason Sloan, LoopUp’s Senior Director about the options for businesses as they weigh options for delivering telephony in Teams, via Direct…
Blog
ILTA Masterclass – How to successfully implement Microsoft Teams Calling
Many law firms now use Microsoft Teams for improved collaboration. And an increasing number are adding Microsoft Teams Calling, allowing users to make and receive phone calls from their PC,...
Blog
Do multinationals need a service provider with global coverage for Microsoft Teams Calling?
LoopUp’s senior vice president for telecommunications strategy takes us behind the scenes into the more complex side of cloud telephony. Cloud telephony capabilities such as Microsoft Teams Calling can make...
Blog
LoopUp receives Advanced Specialization accreditation from Microsoft
The ‘Calling for Microsoft Teams Advanced Specialization’ is awarded by Microsoft to partners who demonstrate deep knowledge, extensive experience, and proven success in the deployment and management of Microsoft Teams Calling and Phone System. Highlighting Microsoft...
Blog
Microsoft Teams Calling – a natural progression for your large enterprise customers
Microsoft Teams is the fastest growing business app in Microsoft history. Its exponential rise to more than 250 million Monthly Active Users (MAU) in July 2021 outstripped all growth projections...
Blog
How many global users does Microsoft Teams Calling have?
In Microsoft’s earnings announcement on 27 July, CEO Satya Nadella revealed that Microsoft Teams now has 250 million monthly active users (MAU). It’s hard to compare this to the previous...
Blog
The New Normal: Will hybrid-workforce bring a cloud transformation to the public sector?
Cloud solutions such as Microsoft Teams Calling are delivering the productivity tools out-of-office employees need. With the majority of Whitehall civil servants still working from home and officials considering a...
Webcasts
Episode 1 – Why replace your enterprise telephony with Teams Calling?
LoopUp Live: Talking Teams is a live webcast series, taking place via LinkedIn to look at how businesses can migrate their enterprise telephony to Microsoft Teams Calling and the best...
Webcasts
Live webcast series on LinkedIn explores Microsoft Teams Calling
We’ve introduced a new live webinar series, taking place via LinkedIn to look at how businesses can migrate their enterprise telephony to Microsoft Teams Calling and the best practices to...
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