Blog
Teams Phone PSTN Users hit 20 million
Another year another milestone for Microsoft to smash! In their recent Fiscal Year 2024 Q3 earnings they announced Team Phone has reached a milestone of over 20 million Teams Phone...
Blog
Mastering Teams: How users can take charge of their Microsoft Teams phone experience
During a deployment of a phone system, it’s important to think about how your support teams could most likely see an increase in tickets and support for your end users....
Blog
How Microsoft Teams Phone Can Boost Your Business Performance
Are you looking for a voice solution that can integrate with your collaboration platform, reduce your costs, and improve your communication efficiency? If so, you might want to consider Microsoft...
Blog
Finding the Perfect Fit: Reviewing Empowering.Cloud’s Operator Connect comparison tool
I spent some time this week looking over a tool which is provided for free for the Empowering.Cloud community, which aims to aid organisations with choosing the correct Operator Connect provider for them. The dashboard…
Blog
The Hidden Challenges of Connecting Calls into China
Background Several years ago, the Chinese government introduced measures to protect residents and businesses from an influx of nuisance, spam, and fraudulent telephone calls coming from overseas. The Criminal Investigation...
Blog
Microsoft Teams in the Legal Spotlight: Navigating the New Licensing Landscape
Do I need to read this? If your billing address used for your Microsoft licensing agreement is outside of the European Economic Area (EEA) or Switzerland AND you don’t have...
Blog
What is Operator Connect?
Introduction In today’s global business landscape, seamless communication is more critical than ever. If you’re a decision-maker in a multi-national company with thousands of employees spread across multiple countries, you’re...
Blog
LoopUp’s journey to the top of Operator Connect for Teams Calling
In this blog I will walk you through the experiences and challenges we faced to become the leading operator on Microsoft’s Operator Connect program for Teams Calling, and how LoopUp...
Blog
Microsoft Teams Telephony – Dispelling the myths of Operator Connect
After Microsoft announced Operator Connect at Ignite in March 2021 it has quickly been adopted by service providers across the globe looking for a way to connect their voice services...
Blog
Manage global Microsoft Teams users with LoopUp’s Cloud Telephony Admin Portal
LoopUp’s Cloud Telephony Admin Portal (CTAP) is a first-of-its-kind platform, centralising several global cloud telephony elements for organizations. Purpose-built for IT teams, new features are now live on the portal...
Blog
Should you use a managed service provider for Teams telephony?
In setting up Microsoft Teams Calling, almost all larger organizations use Direct Routing to connect to a telecommunications service provider or carrier. A key consideration for businesses is whether to use a managed service provider…
Blog
Microsoft Teams Backup Number Routing
With LoopUp’s Teams Backup Number Routing, Microsoft Teams cloud telephony users can always make and receive phone calls, even in the rare event of a Microsoft outage As the October 5 outage...
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