As consumer expectations continue to grow, contact center solutions are becoming more critical than ever. At the same time, the number of touchpoints customers use to interact with their favorite...
LoopUp has launched its new remote meetings plans for individual users in six additional countries. Individual users in France, Germany, Spain, Sweden, Ireland and the Netherlands can now sign up...
Does moving to Teams telephony mean you have to invest in a shiny new handset? Leigh Henderson explores what telephone options are available to Teams users, and whether or not...
Our new guide explains what a proof of concept (POC) is and why you might need one – and sheds light on the other options available to help you make...
As cloud telephony adoption continues to grow, many enterprises are moving towards unified communications (UC) platforms like Microsoft Teams. Microsoft Teams has long been used for efficient communication and collaborations...
High-profile calls demand a particular type of person to run them Whichever managed event call service provider you choose to work with, the quality and professionalism of their operators is...
Optimising your corporate network pre- and post-deployment is vital in order for Teams telephony to perform effectively, as our simple guide explains… With 115 million daily active users and counting,...
Vendors may offer impressive uptime SLAs – but how do they translate into real-world performance? Jason Sloan considers the factors that organizations should really focus on to optimize performance.
As companies look to revamp their digital technologies to support globally distributed workforces, they’re increasingly choosing unified communications platforms like Microsoft Teams. Many organizations are even choosing Microsoft Teams for...
LoopUp is excited to announce the launch of LoopUp Rooms. LoopUp Rooms combines our best-in-class remote meeting solution with off-the-shelf hardware to create simple and accessible video conferencing suites for...
Microsoft Teams’ strong growth at the start of the pandemic has continued to accelerate over the past six months. During Microsoft’s Q1 2020 earnings call, CEO Satya Nadella shared that Microsoft Teams...
Those of you that have been following the announcements around Microsoft’s Advanced Communications License for Teams know that there was some initial confusion about when this would be required. It may seem like things are…
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